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Thanks Kholladay, do you know of any Avaya docs that state this?....just something to give to the client. Have a good weekend.

Question of the day is: Client has several 4400 series phones on IP412 v4.2.4, how do you program which ring tones you want to select or can you? Have tried the directions with the phone EXT #00 etc. and it doesn't seem to work, has it ever on the IPO?

amriddle01, thanks for the info, we have it set up and working, do you know of any way for someone internally to pick up that call after they are paged? Thanks

Amriddle01, Someone pressing the Conf button shouldn't be an issue, can you point me in the right direction in how to set this up? Thanks

Hello, Is it possible to set up paging from an auto attendant so an employee can call in remotely get the AA, enter a code and page? Could the caller be parked so anyone could pick them up? Had a customer ask this and thought it would be handy if possible. Thanks in advance for any help.

Disabling faststart worked, thanks for everyones help!

intrigrant, We do have faststart enabled, would this affect the speed of the connection? I couldn't find a whole lot of info on the setting, have you had this issue? Thanks for your response.

We have a customer with a 412 v4.2.4 with a PRI for local calls. There are several remote sites on scn that dial out using the 412's PRI trunks, the problem is that they don't recieve a busy tone when the called party is busy, it just drops the call. Calls originating from the 412 are fine...

Great! Is there any installation documentation or can one of you fellows explain in more detail how to set this up? I just installed TAPI on my PC and do have Phone Manager Pro, from here I need to know the next step. Thanks

Hello all, Does Avaya have an interface to allow a user to initiate a call from their contact list in Microsoft Outlook and have it dial out on their phone with just a couple of mouse clicks? Thanks, Jim

We have two call appearance buttons on each phone. I will give you a little more background: We are running a 412 4.0.14 we have 2 4625SW IP phones, external calls log fine on these phones. The rest of the phones are 5410-20's. They do not log external, just internal. We have two PRI's and...

Adding 1 worked, thank you! Now while I have your attention, does the software version matter whether external calls are logged or not whether it be the system version or the phone?

By adding this does it strip off the area code before it sends out the digits? Adding this didn't work, do I need to add a 1 in front of the area code in the ARS?

I have several customers who would like to call external callers back by using the call log, the problem is that the area code is included and therefore it includes those digits on a local call. Is there any way to edit these digits? We also have some phones that log external calls and some...

What about a 412 into a 500?

Hello, Does anyone know of a good form to use with customers to go over thier IPO500 setup before the system is installed to make sure everyone is on the same page concerning programming whether it is something Avaya has or one someone has created? Thank You.