No busy tone on remote site calls 2

[polarity]

We have a customer with a 412 v4.2.4 with a PRI for local calls. There are several remote sites on scn that dial out using the 412's PRI trunks, the problem is that they don't recieve a busy tone when the called party is busy, it just drops the call. Calls originating from the 412 are fine, any ideas?

Thanks in advance for any help...

 

[intrigrant]

Disable FastStart?

 

[polarity]

intrigrant,

We do have faststart enabled, would this affect the speed of the connection? I couldn't find a whole lot of info on the setting, have you had this issue?

Thanks for your response.

 

[amriddle01]

It can effect the connection speed after dialling, only by a second or so longer on our link to a Definity.

ACS - IP Office Implement

"I'm just off to Hartlepool to buy some exploding trousers

 

[intrigrant]

I did have a similar problem a while ago, disabling faststart solved the problem.
Avaya advise to use faststart only on SCN Trunks.

 

[hibroth]

Friedtech,

intrigant was right, me too had the same problem, it was solved by disabling faststart, even though it was a SCN

 

[polarity]

Disabling faststart worked, thanks for everyones help!