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Which trunk group? SIP between Lync and Avaya or ISDN to the PSTN? ACS - IP Office Implement ACA - IP Telephony Implement CCNA - Cisco Certified Network Associate MCP - Microsoft Certified Professional

The route pattern form will manipulate the called party information, not the calling party information. I learned this the hard way :) ACS - IP Office Implement ACA - IP Telephony Implement CCNA - Cisco Certified Network Associate MCP - Microsoft Certified Professional

Hi team, My environment is as such: Lync connected to Avaya Communication Manager via SIP trunk and ISDN-PRI from Avaya Communication Manager out to the PSTN. We are having issues with 911 where the service provider is seeing the calling party information with a leading 1 and we simply need to...

The following user guide discusses the Feature menu and mentions "The system administrator controls whether you can access various menus" http://marketingtools.avaya.com/knowledgebase/user/ipoffice/mergedProjects/9500user/map_ip_office_menu.htm How would the administrator go about disabling...

No joy, same result. ACS - IP Office Implement ACA - IP Telephony Implement CCNA - Cisco Certified Network Associate MCP - Microsoft Certified Professional

That trunk is actually utilizing unk-pvt and the 1xxx extension range is in that table. On another note, other extensions in the 1600 range are covering normally ACS - IP Office Implement ACA - IP Telephony Implement CCNA - Cisco Certified Network Associate MCP - Microsoft Certified Professional

I have the following extension provisioned. On all incoming calls from external sources via the ISDN-PRI, the caller will hear silence for 3 seconds and a fast busy: Extension: 1674 BCC: 0 Type: virtual Security...

Never a good idea to have multiple DHCP servers. Run DHCP off of the Windows Server. ACS - IP Office Implement ACA - IP Telephony Implement CCNA - Cisco Certified Network Associate MCP - Microsoft Certified Professional love me some stars

CM 5.2.1 I have a number of users complaining that when they utilize call forwarding to another extension, after hours of forwarding, the feature will deactivate mysteriously. I have verified by tracing the station and running a status on the extension, that call forwarding is active and I...

I am looking directly at a 9611G w/ a SBM24 module as we speak. page 19: http://support.avaya.com/css/P8/documents/100120120 ACS - IP Office Implement ACA - IP Telephony Implement CCNA - Cisco Certified Network Associate MCP - Microsoft Certified Professional love me some stars

There is a switch on the back of the phone labeled IEEE, you need to toggle that switch from 'L' to 'H'. Keep in mind, this will make the phone a Class 3 device and may not be supported on your PoE switch. ACS - IP Office Implement ACA - IP Telephony Implement CCNA - Cisco Certified Network...

What level of login do you need to perform this? I'm no longer at "Vendor" status as my user name suggests so my permissions are below those of dadmin. ACS - IP Office Implement ACA - IP Telephony Implement CCNA - Cisco Certified Network Associate MCP - Microsoft Certified Professional love...

S8730 configuration CM 5.2.1 ACS - IP Office Implement ACA - IP Telephony Implement CCNA - Cisco Certified Network Associate MCP - Microsoft Certified Professional love me some stars

How would one go about getting a trace or status of a loudspeaker paging TAC? I have a station which has accidentally seized a loudspeaker paging trunk a couple of times for extended periods of time and I need to figure out the culprit extension. Any input would be helpful. Thanks mates. ACS...

Seen the same thing here. Something buggy with Office Communicator. We have the user log out of Office Communicator and log back in. Usually clears up the issue. ACS - IP Office Implement ACA - IP Telephony Implement CCNA - Cisco Certified Network Associate MCP - Microsoft Certified...

are you using Microsoft Office Communicator integration by any chance? ACS - IP Office Implement ACA - IP Telephony Implement CCNA - Cisco Certified Network Associate MCP - Microsoft Certified Professional I like stars

A true Jedi would know to RTFM... http://support.avaya.com/css/P8/documents/100059453 ACS - IP Office Implement ACA - IP Telephony Implement CCNA - Cisco Certified Network Associate MCP - Microsoft Certified Professional I like stars

My understanding is that I need to change each and every active COR. I have 50 CORs, it will be a good amount of work. Happy Holidays!!! ACS - IP Office Implement ACA - IP Telephony Implement CCNA - Cisco Certified Network Associate MCP - Microsoft Certified Professional I like stars

<bump> ACS - IP Office Implement ACA - IP Telephony Implement CCNA - Cisco Certified Network Associate MCP - Microsoft Certified Professional I like stars

you should really donate that $150 of labor to tek-tips Montero... ACS - IP Office Implement ACA - IP Telephony Implement CCNA - Cisco Certified Network Associate MCP - Microsoft Certified Professional I like stars