trace/status loudspeaker paging

[AVAYAPro]

How would one go about getting a trace or status of a loudspeaker paging TAC?

I have a station which has accidentally seized a loudspeaker paging trunk a couple of times for extended periods of time and I need to figure out the culprit extension.

Any input would be helpful.

Thanks mates.

ACS - IP Office Implement
ACA - IP Telephony Implement
CCNA - Cisco Certified Network Associate
MCP - Microsoft Certified Professional

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[AvayaTier3]

Hardware platform? Definty / CM software version?

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

37 years Bell, AT&T, Lucent, Avaya
Tier 3 for 27 years and counting

http://bshtele.com

 

[AVAYAPro]

S8730 configuration

CM 5.2.1

ACS - IP Office Implement
ACA - IP Telephony Implement
CCNA - Cisco Certified Network Associate
MCP - Microsoft Certified Professional

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[AvayaTier3]

which paging zone?

You can do mst trace

Call trace? y

UID 880001 for zone 1
UID 880002 for zone 2

enable the trace and disable it after the capture.

status mst

decode the mst trace with your web browser



A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

37 years Bell, AT&T, Lucent, Avaya
Tier 3 for 27 years and counting

http://bshtele.com

 

[AVAYAPro]

What level of login do you need to perform this?

I'm no longer at "Vendor" status as my user name suggests so my permissions are below those of dadmin.

ACS - IP Office Implement
ACA - IP Telephony Implement
CCNA - Cisco Certified Network Associate
MCP - Microsoft Certified Professional

love me some stars

 

[AvayaTier3]

customer super-user login level should work.

Command: status mst
Command: display mst
Command: change mst default (this will initialize any previous data)
Command: clear mst
Command: enable mst
Command: disable mst
Command: list mst


A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

37 years Bell, AT&T, Lucent, Avaya
Tier 3 for 27 years and counting

http://bshtele.com