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Hi - If you don't know the route number, just hit return after RDB - and you'll get all that is programmed in the switch. Maybe you found that out by now.

Congratulations and Thank You!

Thank you to everyone - techs needed to put this aside until next week - will bring all new info to them. Will let you know how things work out.

Thank you - Telebub and yyrkroon for all the info - will continue working on this and let you know how it works out.

Telco saw D and B channels - no problems on their end during turn up. Found NTP info LD 73 regarding RALM - yellow alarm that would put channels in maintenance busy state - is this the same thing? If so , NTP says card must be restored to service manually. Thanks.

Not sure about the CSU - will find out. Thank you for the information.

Tech says the first few are OK - the rest - all in a row are in make busy

Option 11 - New PRI - D channel came up - some B channels are in make busy. Tech on-site checking programming - reviewed all provisioning with the local CO when it was turned up today - TMDI card replaced - same problem - any ideas? Thank You!

I have the same problem - calls in queue - idle agents - call not presented to agent - I'd like to know if it's the agent causing this or do we really have a system or programming problem. Thanks.

Hello All - Using wireless headsets with 3905's. Trying to turn off the buzz in the ear and keep the buzz tone on the phone. Checked options key settings - compared with another set - but still buzzing in both places - any ideas? NTP was not much help. Thanks!

mcbto - How did this work out?

Check Customer Data Block - CDB - LD 15 - Print in LD 21 FTR_Data - gate opener EEST is default NO - End-to-End Signaling Tone to originating party. DTMF is default YES - DTMF feedback tone Maybe you have already done this - it's the only thing that comes to mind.

Just noticed your RLI printout says FRL 0, but your MFRL says 1 - I think you need to change the MFRL to 0.

Is the number you are calling in the CDP programming? If the CDP isn't built - that may be why.

Thank you.

I believe all you need to do now is have the phone that has the MCR 4000 "Marped" to try and forward - and then - make a test call.

Milesprower and aperez54 replied to me on 8/18 regarding reports and how I would find out why my call center numbers don't match. Milesprower said: Go to the Application Call Treatment report to find out what happen to the other calls. aperez54 said: Check your calls terminated - forced...

On the PBX side - program the D.I.D. as an ACD DN - NCFW to Voicemail. On the Voicemail side - as stated by Johnthephoneguy - you will need to define the DN in a menu. That D.I.D. will need to be built in the SDN table and pointed to a menu which could give a choice to leave a message - and...

I'm not quite sure how it would be programmed, but what about using NIT2 - CDB - NIT_DATA.

What has already been said makes the most sense - Take yourself out of the Call Pickup Group. You can use DPUA - Directed Call Pickup to pickup the other person's phone. And, the fact that you are not in the pickup group - means he can't pickup your calls at all. Program what mbcto says above.