Option 11, 2121 R3. Meridian Mail R12. TOD controllers for auto attendant zero out to revert 0, the console, (2250) from 8:00am to 4:00pm. After hours, zero out goes to security, a 2616. That works fine. I need to be able to put the console into night service between 8:00am and 4:00pm in an emergency situation, and have callers that are answered by the auto att zero out to the security 2616 set. Currently, pressing 0 in night service during the day would cause the auto attendant to cycle back to the main greeting. Any thoughts on how to direct a call to the console in night service, to an alternate DN without adding another call key in voice menu definitions, or changing the greeting.
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Alternate night service zero out.
- Thread starter mbcto
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Christine66
Technical User
I'm not quite sure how it would be programmed, but what about using NIT2 - CDB - NIT_DATA.
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