I would recommend that you not use AC1, but route all commercial calls using Trunk Steering Codes (TSC) and use AC2 for only DSN calls. Example 99-xxx-xxxx for local calls 97-1-xxx-xxx-xxxx for long distance call. It also prevents numbering conflicts. By not using AC1 it also prevents...
If all the M-Mail cards are operating correctly connected to
a SL-100 and the M-Mail was down or has been reloaded each LEN
will not connect to the M-Mail even thou the status shows IDLE.
If each number is called, it will just ring. You can fix this by
outing the SMDI option for each LEN and...
You could have a problem with Analog Phones MOH.
Most analog phone have the hold function built
into the phone and will not active the PBX hold
function.
I belive he want what software version your switch is running.
After you login it will be displayed on the line above
the ">" prompt. Example below:
Date/Time of last Upgrade
Software running (SD09)
2011/07/14 22:05 <<<<< XXXXXX/XXXXXX--SD000009 >>>>> 00/00/0000
>
Forgot:
Do not perform a mate load.
Get load from CM using LOAD UNIT 0 CC for each unit.
LOAD UNIT 1 CC
Which will insure that you are not reloading bad data
from one unit to another.
Go to Line Level (LNS;LTP)
Check Line Alarm Type (Choose AlmStat)
Check which "Office Current" has met/exceed "Office Critical"
When the MORE prompt appears press RETURN
Are there any other Alarm present LEFT of LNS banner?
You may want to Google the following NTP 553-3001-518
(don't Avaya's #) tile ISDN BRI Maintenance. It has
step-by-step trouble shooting info. and Loop-Back info.
Remember that the VTC equip must send the correct SPIDs
to the correct TN.
1. Each DSL/LEN use USID 1 & 2 because one LEN has
no bearing on the other.
2. This is the profile/protcol (determined by the SPID recved)
that communications between the LEN and the VTC equipment
Both ends must match. All Polycom that we use support DMS.
If is older VTC equip. this may have...
Below is one DSL/TSP I use for VTCs.
I have not had any programming problems from any VTC vendor(s).
This bigest problem is that the USER'S SPIDs are not programmed
on the correct VTC port. This can be checked by having the User
unplug each RJ-45 from the VTC equip. one at a time, then STAT...
Use option "CLI" on redirect number(s). See NTP for information. Calls with be logged in LOGUTIL under file LINES. There are two Line XXX (switch traffic and trunk traffic). Just redirect Line XXXs to your printer.
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