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  1. ChristianFrench

    IP Office 500 System Keeps Resetting

    We had this issue, it was when the receptionist used CTRL-T to transfer a call it caused an instant restart. Used a PB to resolve.
  2. ChristianFrench

    Call recording problem

    In VMPro client, press F9 and change the VRL time, then switch off play advice on call recording.
  3. ChristianFrench

    4.2.17 - Embedded not recognized

    The files you need are G711, not G723 btw. Its easiest to extract the prompts to the root of the drive, makes it easier to navigate to that folder in cmd.
  4. ChristianFrench

    Siemens HiPath Newbie

    Sounds to me like he already has all the necessary hardware and software, if he just dials the number assigned in the database (normally the main number) the Hipath will just answer.
  5. ChristianFrench

    Siemens Hipath 3750 voicemail static

    They don't do an EVM for the 3750. IVM 8 or 24.
  6. ChristianFrench

    Voicemail Congestion

    Upgrade it Steve, you know you want to.
  7. ChristianFrench

    call log on missed calls off by an hour

    This is a real issue if your using an IP500 with embedded VM so no PC is needed on site, the system can't have the time manually changed!
  8. ChristianFrench

    Voicemail not Tranferring Calls

    VMPro 4.0(18) is rammed with bugs, downgrade it to 4.0(15)
  9. ChristianFrench

    VoiceMail Pro question

    If the call comes into a group then give the user a set hunt group night service button or out of service button and program the VM accordingly. VMPro 4.0(18) has an issue with the beginnings of messages and greetings being cut off, downgrade it to 4.0(15)

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