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Your right HSM, but also very wrong. This site is not a very complicated one is all. I am not panicking here either probably truth be known was just being lazy and should have opened my eyes to the kindergarden errors in the config but it was getting late and was just logged in remotely making...

Hairlessupportmonkey, Thanks for that! Try not to give poiintless critiscm you don't know who i am or what reason I am asking for help or what my skill sets are but i can assure you I will remember you now and let's just hope you don't need my help next time your trying to setup something you...

o.k. that makes sense! I will try it and let you know how I get on. Thanks for that.

got Voice networking enabled under the VoIP tab yes. A draytek 2800 at Corby and a Sonicwall plus Draytek at the other. These are legacy networking items and the config is setup by the It contractor who gave me this job so I am reasonably confident we have it somewhere near right unless we have...

Hi guys, have a simple job to complete! Need to connect an IP office 406v2 and SOE with 3 x VCM circuits available between both sites over a LAN to LAN VPN broadband link using 4.1.19 software. The VPN is up and working correctly am pretty sure about that. I can talk to both phone systems...

yes guys it is a seperate LAN network for voice with SIP trunks and I can add a redundant PC the custome has to the service now to resolve the manager program and time issue.

I can add it into the LAN now at the time I did not think this was available. Thanks for al your help guys, I will give tese all a try.

hmmm.....jst wanted to change the time not disarm a nuclear warehead[dazed] However i like the second idea of setting the manager program up to run the time profile. I'll log in and try that first as I like easy solutios. If that fails I'll try the second option of amriddles!

I know this is a silly question...... How do you change the time on a IP Office 500 with an embedded card and 4.2 firmware and 5621 handsets? It used to be *9000 hold did it not? Obviously no voicemail server hre and no Lan network in this case it's just a simple phon system install.

Ok. cable is under 3m long from the NTTP. Trends have been used by BT on both circuits with extneded tests but I feel that BT are not looking for a fault with their system so much as looking to pass the fault off to the maintainer. I don't have a trend but it's getting to the point where I...

I Have an IP Office 406v2 with 4.1.15 software and contact store, 12 x VMPro licences, 2 x ISDN30e pri cards and 38 channels of ISDN30e I have problems with this picking up all 30 trunks on the first card and in fact when the customer dials out we can make the service fail at around 14...

Hi Jamie, yes just about to ask that! the document in the file only talks about 406V2 and SOE so was going to ask the question about a 500 but you beat me to it! I suspect this will not fix the issue then currently still it will be good practice as it needs upgrading to 4.2 to match the rest of...

Hi Chaps, Sorry had one of those weeks this week! Not had a chance to check this forum but thanks for the help. I'll check the admin cd C:\........ADMIN4_2_11\LVMSOUND\G723 Files\ unzip info and follow the instructions as suggested. Jamie if it is a known issue is the latest version of...

Hi guys, I have just discovered a customers IP Office 500 with 4.2 v19 has a problem with the embedded voicemail card loosing connection with the main system after a power cut and throwing up voicemail messages that are old but unread. I know this was in an earlier version and suspect my...

Thanks for all your responses guys, when I checked with my "dealer support" if you can call it that they had no idea of the problem and kept telling me it was the way I programmed the country code on first installation of the system which is crap of course! The problem here is that a customer...

Hi Guys, Have an IP Office 4.2 with Version 4.2.4 on it and the two 30 alog packs are also on this level. Having trouble setting the ringing to normal. I e. the ring type for ringback by all accounts also dictates the ringing cadence for an outside call transfered to another extension. At the...

I have upgraded a 403DS to a 406v2 with and am currently running two pots packs with it that were existing. The software level is 4.0.14 and the packs are also up to this level. I cannot get call listen to work even though it did in the previous setup. I have a short code of *99*n# and call...

Does anyone know if remote programming via a sip trunk is possible ? We are looking at dropping our isdn lines in favour of sip and need to know if anyone has found a way of remote programming by any other means. We do use VNC and LogMeIn to some sites but they are not in the majority. Are SIP...

Bt has today run this test and Iam wating for a copy of the test. Could wait some time it seems..... BT are relectant to let me see it!!

Well guys looks like it was a duff headset casue it works now. I hear you about the softconsole but they aint using it, don't want it, hate it in fact so that's why they bought an EU24. Still it does work when you have a working unit and Jamie; I had set it up the way you said with the mike...