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Upgraded BCM400 over the weekend, seemed to go without a hitch. Came back this morning, didn't know they had desktop messaging. People are getting error messages saying "invalid credentials", and are having problems faxing?

I pulled the card and looked, there is a cc card on the card in slot 1. Why is it in red?

I have a 2 cabinet 11. One of the TMDI cards is a point to point that customer uses to access their voicemail which is in another state. Intermittently, they are saying that this circuit goes down. I see the controller light is in red on the card, which is loop 1. The clock is tracking on 2 with...

Roger that, good idea, the service somehow got turned off, I had to turn it back on, and the customer said that they had never seen the "Services On" message before. So I figured there must be some way to turn off the message.

I have routing services turned on and on my control set the secretary sees "Services On" is there a way to remove the banner and get back to time and date?

That totally clears up the situation. I was unsure if the PBX was actually intelligent enough to perform the function. It makes total sense, however I had never been faced with that situation. Thank you very much.

you can also remove old files off of the hard drive. be careful, not all files can be removed

I would definately start by turning off enable redirect in the sets capabilities, turning off outbound transer/outcalling in the users mailbox, changing system administrator and gen deliv mbox passwords regularly, change the mbox class of service mbox expiry time.

I installed an additional PRI into an 81C, in CPU 1, group 0. If I make a call off of a set in group 0, the call will go out that PRI, if I make a call off of a set in group 1, it will totally skip that loop and go out a pri in its own group? Is it supposed to work that way?

That was it and I did more than laugh.....Thanks again...

Split was set for 2/6, changed to 3/5 and was able to register the rest of the sets.

New BCM 400, 56 IP licences, 106 vm licences, 6 vm channels. 52 IP sets are registered and when I try to add more IP sets I get a set error "Server:No ports left" BCM monitor/useage indicator/used media card resources/signaling channels 59 of 59 are at 100%. Do the vm channels and IP keycodes...

I had to reinstall a 4 port flash. Now when i F983 it asks for KEY. Is this the keycode. I tried to retreive it via KRS with the flash SN but it wasnt found. Should I be searching with the Norstar SN. If so its an 8x16 where do i find the sn.

The answer is yes.

Does the user have to initialize his malibox before I can add him to a Group List?

Customer has Astra analog 500 sets and wants internal CLID/CPND to work on these sets. When Astra set x1234 calls Nortel M2008 x5678 the 2008 sees the CPND. When the Nortel M2008 x5678 calls the Astra set x1234 the Astra set sees nothing. Do they need the XCMC Class modem cards for this to...

Good idea, I'll have to try to get that one to fly.

Thanks for the information. It actually turned out to be, make the first call, flash *807 (second dial tone), make second call, flash *3 and the three parties are joined. Seems to be different on alot of phones. Thanks again

BCM400 4.0, ASM 8+, Polycom Soundstation 2W (wireless). Is it possible to do multi-party conferenceing on this phone on this system. Auto-Hold is on, I've tried usig the flash and still doesn't seem to work, any ideas?

I have done quite a few BCM upgrades in the past. I haven't been able to find much information on any gotchas in the 3.0 upgrade procedure (this will be my first 3.0 upgrade). Is anyone aware of any patches needed prior to the upgrade or any problems experienced during or after that I should...