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Yes, you can do that by creating an ACD DN within the range of your DID numbers and define your voicemail access number to the created ACD DN's NCFW.

Anybody from Indonesia? I hope someone from Indonesia or know the dialing prefixes in Indonesia can help me in figuring out how to dial an Indonesian (local) AT&T Toll free number? The Telco provider is TELCOM. At&T has provided our company with a TFN of 001 803 44 xxxx.

The version of the MIRAN is NTVQ01ABE5. I could not ping the MIRAn card.

That's the problem, I don't know where its stopping. I had successfully defined a static IP address and entered the key code. But the issue is that I could not enable the MIRAN card in the PBX. When I pugged into the front panel again I could not see anything and could not login to the MIRAN...

Can someone help me figure out why I could not enable the newly installed MIRAN card. The display in front of the card is stuck in T:20. When I try enabling the card, I'm being prompted that the card is unresponsive. Any input would be highly appreciated.

dj4020 - I could not find SU05 in the list of installed patches on Callpilot. I think its time to open a case with Nortel. Miles is right, it's going to be hard getting support from Nortel since SCCS 5.0 is EOL. Thanks everyone for all the help!

Hi Miles! Global Settings mailbox and password are both set to 1111. ELAN IP of Callpilot is also set in Voice Connection Tab with port 10008. And yes, CLAN IP of SCCS is set in Callpilot. Voice port channelnumbers are also set to 1 then goes up (no leading zeros). Class ID on callpilot...

Thanks everyone for the help! Sandy, Yes, I've assigned channel IDs in both SCCS and Callpilot. I've also assigned 7055 with Symposium Voice Services in Callpilot SDN table. Callpilot and Symposium have also been setup for access. And yes, MAS Link Handler Port #2 is running. Miles, 7055...

Milesprower, I think I correctly followed the document for the configuration, I just don't know what else that I missed. Here's what I've done so far; * Created ACD ports in the switch. Posting TNB of access ports; DES CP TN 008 0 09 00 TYPE 2008 CDEN 8D CTYP XDLC CUST 0 FDN TGAR 0...

Hi! Could some enlighten me on an issue I'm having? I just recently integrated voice ports of SCCS 5.0 with Callpilot 5.0 access ports. However, in testing the access ports by calling the CDN with the test script I could not hear the prompt. I checked the TN of the access port and Its...

GHTROUT - I would like to find a way to enable the M3904 to Auto Answerback but would be on mute. Basically, the call routed to the phone would be monitored automatically. I could not enable the CLS auto answer (AAA) by denying hands-free, I'm being prompted with error "SCH5019".

That's my dilema, I can't find documentation on how to enable the feature.

Hi! I could not find the AGP MADN, Can you help me define it in the CDB? Here's the CDB config; TYPE CDB CUST 00 AML_DATA OPT DNX VSID GP02 GP03 GP04 GP05 GP06 GP07 GP08 GP09 GP10 GP11 GP12 GP13 GP14 GP15 ANI_DATA ANAT 111 ANLD 1111...

Bigindian65 - I've tried to change CLS AGRD to AGRA and was prompted with error "SCH1394: Cannot accept CLS AGRA: No AGP MADN defined in Customer Data Block. Action: Enter in LD 15 first."

Hi to all, I'm having a difficult time in figuring out how to enable Mute on answer in a digital set (M3904). I tried to change the CLS from MOAD to MOAA but the system keep propmting me with error SCH1395 "On the M3903, M3904 and M3905, key 28 is reserved for the RLT mnemonic. No other...

Wav file should be at 8 bit, 8khz, mono, CCITT u-law and limit the file name to 8 characters.

Check the wav file. Recorded wav files to be uploaded to callpilot should also be in PCM, 16 bit, mono.

Thanks for the reply. ghtrout - I only have M3901 and M3902 digital phonesets and I have to assign individual extension to users. I could not use the MCR since I can only assign it to key 0. spunkysus - How can I configure that setup, can you help me?

Can someone please help if this set up is possible, the senario is that I have nearly exhausted all of my DID nos and would like to configure the PBX to convert a non DID phone ext. to make an external call. The DN block provided by the local PSTN are from 10xx to 19xx. I would like to...

Retighten clock cables and reset fiji card. fiji error didn't returned after placing the cover. Thanks to everyone that responded.