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Thank you all for you help. The problem was the marp. I added an expansion module on the managers phone yesterday as well and those phones were marped on his phone. I changed it and it works now. Thank you so much!

These phones are setup with a group hunt and we use the 3000 numbers for them. We set those numbers on key 0. The ext that start with a 7 is the personal ext we setup for them to use. That's why it's on key 01. There are no other phones that key 0 is set with the 7209 or 7382. We made some...

Phone that is working TN 006 0 00 03 TYPE 3904 CDEN 8D CUST 0 FDN 7070 TGAR 1 LDN NO NCOS 7 SGRP 0 RNPG 1 SCI 0 SSU LNRS 16 XLST CLS CTD FBD WTA LPR PUA MTD FNA HTA TDD HFA GRLD CRPD STSD...

FDN and Hunt is set to 7070. I am going to check the system terminal to make sure it matches OTM. Will post results.

Both phones are set to hta and hunting to 7070 which is VM. I am taking another look.

Setup a 3904 phone with a primary line only. The hunt is set to VM, however if they are on the phone and someone calls, they get a fast busy. If the call is from internal they get a fast busy with destination busy. Have another phone that already existed and setup the same way, and that phone...

Thank You so much for your help.

I was just about to reply stating that I think we reached a limit. Here are the results. How do I change it? REQ PRT CUST 0 FEAT ESN MXLC 0 MXSD 512 MXIX 0 MXDM 10 MXRL 30 MXFC 0 MXFS 0 MXSC 100 NCDP 4 AC1 9 AC2 DLTN YES ERWT NO TODS 0 00 00 23 59 RTCL DIS

I have an 800 number that is pointing to DNIS 6071. I also have 2 switches, an opt61 and opt11. Opt 61 is our main switch and I'm trying to program the 6071 on the opt11 switch. In load 87 I am trying to add the CDP to opt61, but I am getting an esn138 error message. Number of steering codes...

We modified our group hunt and that number was the only one that was not working. I printing the IDC's and saw everyone listed in the DCNO 1, but also saw that number in the DCNO 2. Tried removing it from 2 thinking that was the issue, but only caused it not to ring at her desk. I also...

Thank you DJWHT, what you suggested worked. Now my issue is that I have it setup as part of a group hunt list and when I call the 800 number it just rings and goes no where. When it was in the IDC table it rang at the person's desk, but did not hunt if the person is not available. Now that...

I am trying to remove one of the IDGT's from the IDC data block table, but am having problems. I want to remove the 6034 IDGT only. SCH5818 states that the DNCO is still in use. How do I remove the on IDGT. DCNO 2 IDGT CDGT 6033 6033 6034 3034 REQ out TYPE idc CUST 0 DCNO 2...

I actually like that idea. So you saying that since I used the IDC it will show the DNIS that's assigned to it on the display? How do I set this up? I know how to create an ACD que, but not sure if I am following you on the maxp 1 acd for internal. Basically the idc is used to translate...

Resolved issue. I was trying to add a new IDC table vs just adding the 800 number to the existing one. Thanks!

The problem with that is that we already have an available 800 number that has a DNIS # assigned to it. How do I perform this action with this already in place? Also the other 800 number has been setup in an IDC table and is pointing to the ACD que. When we add the other 800 number to the IDC...

I have an 800 number that is not programmed anywhere on our phone switch that I can see, however when I call it, it goes to our ACD Que as it should. I have a request to add another 800 number into the que. Without creating a phatom phone, how would I perform this action? Maybe using the DNIS??

Ok, I printed out the CLID settings on the Opt61 and we have three entries. On one of our Opt11's we also have three, but the one in question is giving me a sch0099 error when I try to print it out. I don't think there's anything there. Should there be something listed? Should I goto ld 15...

How do I fix it when I made no changes to the configuration? All I did was reseat the PRI card and performed and ini.

We setup a PC and setup a hyperterminal and set it as a tty. The connection captures every phone call. When we get 911 calls, security calls and request where the call came from. We stop capture and restart it renaming the file to the current date. Open the previous file and do a find for...

How do I resolved an issue the our Opt 11 switch displaying only the 4 digit DN when calling outside of PBX? Our main switch is the OPT61 and everything comes thru this switch. OPT11 have about 10 phones. Today users on the Opt11 were not receiving any calls. When dialing thier ext or...