Caller Display to External Callers

[ttdredd1]

How do I resolved an issue the our Opt 11 switch displaying only the 4 digit DN when calling outside of PBX?

Our main switch is the OPT61 and everything comes thru this switch. OPT11 have about 10 phones. Today users on the Opt11 were not receiving any calls. When dialing thier ext or calling from the outside, the line would ring the a busy tone.

Bug error 5128 was displayed on the opt11. I reseat the PRI card and that seemed to have resolved the issue ext I noticed the caller ID showing 4 digits only.

How do I fix it.

 

[Johnthephoneguy]

That is based on your clid table entry and the entry you have designated when you build that key 0 DN.

JohnThePhoneGuy

"If I can't fix it, it's not broke!

 

[ttdredd1]

How do I fix it when I made no changes to the configuration? All I did was reseat the PRI card and performed and ini.

 

[ttdredd1]

Ok, I printed out the CLID settings on the Opt61 and we have three entries. On one of our Opt11's we also have three, but the one in question is giving me a sch0099 error when I try to print it out. I don't think there's anything there.

Should there be something listed? Should I goto ld 15 and add the entries?