I have an 800 number that is pointing to DNIS 6071. I also have 2 switches, an opt61 and opt11. Opt 61 is our main switch and I'm trying to program the 6071 on the opt11 switch.
In load 87 I am trying to add the CDP to opt61, but I am getting an esn138 error message. Number of steering codes exceeds the maximum steering codes defined.
Why is this happening? If I program a phone with DID 6071 on the opt61 I can call the 800 number and it rings, but If I add the 800 number on opt11, It does not work. It's a non working number.
In load 87 I am trying to add the CDP to opt61, but I am getting an esn138 error message. Number of steering codes exceeds the maximum steering codes defined.
Why is this happening? If I program a phone with DID 6071 on the opt61 I can call the 800 number and it rings, but If I add the 800 number on opt11, It does not work. It's a non working number.