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The new one I installed on site is working fine and the old one is also working fine plugged in to my own equipment.

No surge or ups.

Of course if I power it down myself it doesn't reset!

I just replaced the unit and will monitor it. I also plugged the existing unit in at another location to see if it continues to lose its programming.

I have an SMDR6 off of a MICS for call reporting. It has worked fine before but lately it reboots by itself and then sometimes loses it programming such as the baud rate. Any ideas what would cause this? I saw a previous post by ymeq123 but the solution wasn't posted.

I found out I needed to go to the control panel of my pc, into tools and check show hidden files. After I did that then it finally started loading according to these instructions.

I never changed the actual greeting. I just use the normal closed gretting in the holiday mode. I added this one day through the browser and after I submitted it then this particular day showed up with all the other days such as Thanksgiving, Christmas, etc. The next day they had all vanished. I...

Its nice to have the ability to set holidays but when I had all the holidays built for the year and then added another one for the purpose of an employee party, why would the whole holiday greeting list end up empty? It doesn't make me too confident to use it again.

I have a MICS with a Call Pilot 3.0, just yesterday I went to add a Holiday greeting for today to start at 1030am since calls would not be taken for the rest of the day at that time. There was already a list of holidays built for the year, some recurring and some not. I also needed to change the...

I can access it this way but even with factory default ip address I still can't browse to it. I can ping it though.

The 1131 does have a console port. I'm unable to browse to it even after I give it an ip address through the console port. The 1131s are my only cisco product being used while trying to set up a WLAN Nortel phone system.

I am having issues trying to put 1131s into autonomous mode. I downloaded 12.4.3g-JA IOS from Cisco. I unzipped that to a folder and pointed my TFTP server to it. It is not able to load the image file and comes up with ERROR. Is there something I must be missing from your post? Which part of the...

I have a MICS 7.0 with a Call Pilot 150. Lately one set will display "Activity ID" and the phone will not operate until the release button is pushed. Any idea what this is? It only happens on one extension.

ptstechnician, I'd like to thank you for me being able to get rcc up at all. The documentation I had didn't get me anywhere. I installed java 1.4.2, I guess its possible that somebody accidently updated it since I set it up.

Its hooked up through the same 10/100 switch. The router is after the switch.

I recently installed RCC for a call pilot 3.0. It took a while to get it up and running and using this site was a great help. The program is hosted on one pc. It was just reported to me that the program "times out" every 2-3 hours and comes back up after the pc is rebooted. What could cause this...

I have a Call Pilot 150 3.1 with basic Call Center running off a MICS. I'm wanting to display the calls in queue on a screen so all agents can view this information. Any suggestions how to go about this?

I have a MICS with a Call Pilot 150 that has to skillsets. What needs to be done to be able to automatically record all calls into the skillset in order for supervisors to review them?