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  1. martinduchesneau

    IP Dect R4 phones randomly un-subscribe?

    No password seems to have corrected the issue. Removed them a while back and no problems since, just confirmed with the customer. Hope it can help someone else ;)
  2. martinduchesneau

    IP Dect R4 phones randomly un-subscribe?

    And how would this translate in the regular login procedure? Pressing "more" on the right softkey; Selecting "connexion" from the menu (containing this only item); Entering "xxx*lll" where xxx is the user DN and lll it's password; In a situation with no password: 123* ? Or just 123 ? So...
  3. martinduchesneau

    IP Dect R4 phones randomly un-subscribe?

    ... Assuming the system will be limited too by this feature and won't find some funky bypass to logout users. I'll keep you informed
  4. martinduchesneau

    IP Dect R4 phones randomly un-subscribe?

    Just had a brainfart...tell me what you think of this: User cannot login or out when there is no password set under "User->Telephony->Supervisor settings". Would removing all passwords from this field resolve the issue of phones logging out by removing the ability to do so? Thank you
  5. martinduchesneau

    IP Dect R4 phones randomly un-subscribe?

    Pepp77, are you talking about the users randomly login out problem, or the phones unsubscribing problem? I was told there were some issues with the "Provisionning" method, but the advantages were by far greater than an "unprovisionned" installation in my opinion. It's really getting the user...
  6. martinduchesneau

    IP Dect R4 phones randomly un-subscribe?

    Hum... I also have this problem at a customer's site... however, no 3740 IP Dect phones are in any of the huntgroups :s Customer has a mix of standard and compact base stations. Sometimes they de-register themselves compeltely, sometimes the user is only logged out and has to signin again...
  7. martinduchesneau

    External transfer using "Flash hook" shortcode

    Nope, haven't tried that, what would the uncd fwd be like? A hook flash or regular transfer? Please give details Thank you
  8. martinduchesneau

    External transfer using "Flash hook" shortcode

    Hi, I'm running in circles here trying to make an auto-attendant transfert to an external number using only one POTS line. I've read posts of people finally managing to make it work, but their solutions don't work on my setup. I'm setup in Canada, so no offense to participants from other...
  9. martinduchesneau

    Unable to boot a 9641 and 9621 through switch

    Yeah...that's what the network tech said, and I'm not able to confirm or not We've tried with a brand-new-straight-out-of-the-box telephone of the same type and it cannot either. So we've eliminated the possibility of residual parameters stuck in the flashrom. Can anyone tell me how the switch...
  10. martinduchesneau

    Unable to boot a 9641 and 9621 through switch

    No, communications and DHCP assignment between a PC and the IPO are fine, I can ping, access Manager, web interface and all from a PC on the same switch, I can even ping the IP Phones, sometimes (seems to stop functionning after a while). The network tech has found some kind of...
  11. martinduchesneau

    Unable to boot a 9641 and 9621 through switch

    If I connect either a 9641 or 9621 phone directly to the IP Office 500 v2 (8.1.56) through a PoE injector, they both boot fine and load their config + user data. However, as soon as I connect them through a PoE switch (no config in the switch) I get a HTTP error of the type HTTP...
  12. martinduchesneau

    UC Module no longer booting

    Hum...doesn't look good... Anyone ever tried replacing the SSD with a regular SATA drive, installing it externally?
  13. martinduchesneau

    UC Module no longer booting

    Hum, yeah tlpeter, But as mentionned, I already tried to "upgrade" from a usb device plugged in the front ports, but during the install process it reports a write/read error on drive and stops... so that's a no-go.
  14. martinduchesneau

    UC Module no longer booting

    We are facing a critical error while booting the VM Pro UC Module installed in our lab for experimentation purposes. It was updated correctly and ran for over 3 months on version 8.1.90-6. The IP Office also runs on 8.1 (52).For some obscur reason tough, last time we tried logging in to make...
  15. martinduchesneau

    French documentation

    Anyone knows where to get french user manuals in pdf format for any and all IP Office 500v2 applications and devices? Something in the line of a french www ipofficeinfo com would be awesome! Thanks
  16. martinduchesneau

    Where to obtain french user documentation

    Anyone knows where to get pdf user manuals in french for any and all applications/devices for the IP Office 500 ? Something like a french version of www.ipofficeinfo.com would be awesome... Thank you
  17. martinduchesneau

    Partner Auto-Attendant

    Search and you shall find! Auto-answered my question... If some of you had the same, here's the answer: I used WebManager to solve the issue... The VMS Settings for individual trunks had to be set this way: Delay - Day 0 (Number of rings before answer, after CLID detection) Delay - Night 0...
  18. martinduchesneau

    Partner Auto-Attendant

    Hi all, Can't seem to get the hold of it, i'm missing a (big) part of the puzzle here. I can program the menu, record the prompts, set various time tables, but i just CAN'T get the line to answer using the auto-attendant... Tried the "Coverage destination" in the lines section, Tried the VMS...
  19. martinduchesneau

    Fax answering through AA and Home transfert node in a CCR

    So I tought, and there seems to be a minor bug when using a Home transfert node in a CCR instead of a custom greeting prompt, causing fax calls to be disconnected rather than routed... That option (had it worked) would have been great...
  20. martinduchesneau

    Fax answering through AA and Home transfert node in a CCR

    Well, that is a good idea when you have a sufficient call volume and use your phone a lot. Unfortunatley that is not the customer's situation... There is very few calls coming in and/or being made, as well as few faxes sent/received. Customer is not willing to pay for 2 lines with the current...

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