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Marv, Thanks for the info. I think I can make it work with CFB set to none.

Nortel MICS 7.x with Callpilot. We have been running our system with an AA (8 incoming lines answer on 2 rings, all telsets on Appr only) for years with little trouble. My supervisor wants to designate a person to answer calls and if they don't reach it in time have the AA answer. If I program...

Thank you. So now a couple of questions from my ignorance. Either way will a FastRad backup be enough to completely restore (this system doesn't appear to have any documentation, darn it)? Does anyone have a schematic or image showing which Cap I need to replace and a part number?

Sorry bout that.

It has happened 3 times in the last month. I ran a successful backup using a FastRAD yesterday. It is Rls 7.0 (30DEC04). It has 2 NT7B75AAAG GATC2/CLID trunk cards, NTBB20FB 12x0 Trunk module with a NT7B75AAAG Card as well. It does lose programming on power loss at least to the point I have to...

Thanks for the leads. Looking in the Sys test log I have 5 entries: System startup System coldstart evt 901-55770000 evt 285 evt 378-02 It looks like evt 285 is: an address error occurred - according to the mics manual that can cause a restart. Would that be an address in nvram?

I have a MICS 7.1 KSU (9 incoming lines/20 sets/trunk/caller ID) that seems to be resetting itself. I have had it happen three times, always just after 8am. I have it on a newer UPS so I do not think power is the issue, though it will lose settings if disconnected from power. It loses system...

Brian, Thanks for the reply. I was afraid it was something like that. Varrius

I have a MICS 7.1 KSU, that doesn't seem to hold settings after losing power. I found this out as we just had an extended power outage and the MICS ran through the UPS on it and poof, settings gone. I had recently backed it up with NRU/FastRAD just in case of problems. So I restored the system...

exsmogger, Thanks! varrius

Good day, I know its old, but does anyone know where I can obtain a copy of Norstar Remote Utilities 11? I would like to be able to backup a MICS 7 system. I have 10.0, but that wont work with MICS 7.x. Any leads would be great. Thx, varrius

Curlycord, Thanks. Ill reverse the DN change and try relocating the sets. Varrius

Marv, Thanks that did the trick. For future inquiries, here is what I did: Feature **266344 System Displays Terminals & Sets Press NEXT 5 Times. System Displays System Programming Press SHOW. System Displays Hunt Groups Press NEXT 1 time. System Displays Change DNs...

We use ActiveSync at our shop on a SBS2003 box. Works great with iOS, we dont use it on droid and wont until we upgrade to 2011. Policy enforcement on droids isnt good on 2003 IMO. I want to be able to enforce passcodes without the user being able to bypass it and have device wipe capability...

I have a user who has moved offices, i deleted the box at the old extension and call forwarded (tried both Feature 4 and forward on no answer) The new extension rings the expected number of times and then states the person is not available and dumps back to the AA. I would like the new extension...

Appr Only on the prime sets was what I needed. Thanks for pointing me in the right direction, curlycord.

MICS 7.0 w/Callpilot 100 - 2 Hunt groups of 5 lines each. Each hunt group has a prime. I programmed and just started using the A.A. and everything is going well except the ringing. Incoming calls need 2 rings for Caller ID. So the prime sets ring twice. I have used distinctive ring to change the...

I wanted it to ring on the set but it was indeed set to forward to the system box on busy. I simply missed it. Changed to none took care of it. Thanks a ton for the help. F.L.

This one has me stumpted. I have a cordless T7406 on an extension (replacing a M7208) which seems to work all right. I was able to program the features I wanted. Handsfree is set to Auto. Accesses I/C and Line Pool (4 lines in the pool) w/out a problem. The issue is: If you use a line to call...