Just upgraded a brand new IP500V2 out of the box that was at 7.0(5), to 8.0(18) and it didn't give me my virtual essential edition license, i have an alarm that no essential edition or upgrade license is present. I know I can get a free license to clear this but i shouldn't have to according to...
I have 27 9650 VPN phones setup for a customer on an IP500V2 release 7.0(5). The phones seem to be working but when I scroll through some of the pages there may be an option missing until i
I scroll down one more line and then the option will show up. Also when I go into some of the function...
Well, they did have a receptionist at the second location and that would have worked fine, but she has taken on another roll and there is no receptionist there now, and the employees aren't at their desks a lot of the time.
She could have received the transferred calls from the main site...
I hope someone may have some insight here to help me out.
I have 2 locations IP500 4.2 on a SCN and they want to be able to Park a call at one location and pick it up at the other. Is there anyway to accomplish this?
They can overhead page between the locations.
They only have a receptionist...
I don't believe Embedded VM on 4.2 supports a Dial by Name function as does the VM Pro and the only thing I can think of doing is a name directory. Such as a spoken menu of all the names with an action to transfer afterwards. Anyone have any other ideas?
I have an IP500 4.2 and setup some VPN phones for a customer and can VPN into the site and receive calls and make out bound calls with no problem. My issue is that the display has some garbage running across the top, mixed in with the name and extension and none of my programmed buttons are...
It works on a regular phone but I have a receptioinist that I have HMAIN in the source code of the user and when she goes into that mailbox, she cannot copy those. Has anyone seen that issue.
I may have missed a thread search on here for this, forgive me if I have. I have 3 IP Office systems,406 V2, 1 in US and 2 in England. I can dial 3 digits between sites OK over my IP Trunks but what I am wanting to do is when I make a call to the UK from the US, I want to be able to go over the...
Ok, I am good to go now. I didn't know you had to put all overflow groups in the overflow list, that works now. I also have it ringing the first overflow group 5 rings but I had to have the initial group ring the same amount of times as well. It will do. Thanks for your responses.
I have tried editing them in the first group but no matter if I set Overflow timer to 10 seconds and Voicemail timer to 60, it will still only ring the second Hunt Group 3 times and then revert back to the first hunt group and after the timer on it ring the second one again etc... It will bounce...
I have 2 hunt groups setup. I want the call from VMPro to ring the first group for 3 rings and then the second for 5 rings and then go back to the voicemail on the first huntgroup. Seems pretty simple. The problem I am having is after the calls are sent to the second overflow group, it will only...
They sure are. It is wierd. I have set the system up to ring all extensions on a 0 out from the AA. I have the 0 selector code set to transfer to Intercom 71 and have all of my stations programmed into #502, Calling Group 1. I have set all lines on the extensions for a delayed ring. It should...
My AA says "Transferring to the Operator twice before actually transferring and gives a small chirp of a ring in between the 2. How can I correct this?
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