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An Update.... After checking the above suggestions I am at the following situation..... I have 5 Sip Licenses. I can make two outbound calls from different extensions at the same time. The Inbound caller hears the phone ring for the 15 or so seconds but when the call gets forwarded, the...

I just installed a new IP Office 500 system using SIP Trunking. My Client is wanting calls placed to his phone to forward to his cell phone if it does not get answered at his desk. Using IP Office Manager, I went to his user profile screen, forwarding tab and checked "Forward on Busy" and...

Is there a way that a user can Forward their calls and have the Caller ID forward also? We have an IP Office with a PRI interface. Thanks

I am the only one using the phone at this time. This is the first call after a reboot and it did it. Here is some of the log. Hope it helps. ********************************************************* 2570316mS CMARS: FORM: Main - Received Number: 8236225555 2570317mS CMARS...

I have an IP500 with 4 Analog Lines. When Dialing Out, I enter 9 and the number and SOMETIMES I get "Waiting-For-Line" and a beep. After a few seconds, the system will go ahead and dial. Other times, it dials immediately. This is a new install, pretty much right out of the box runing 4.0(5)...

Turns out the receptionist had a call coverage button for the extension that I was testing. Caused it to ring that phone also, but after a few seconds.

I can't find a forward on the extension anywhere. I have an incomming call route for 8009. I set both the incomming call goup and incomming number to 8009. It still rings ext8009 2 times and then the receptionist phone and 8009 both ring. Still got me baffaled.

I have an IP400 with an incomming T1 line (23 channels) I am trying to get one of the DID's to ring a specific extension only and if no answer, go to that extension's voicemail. Currently it rings the extension for 2 rings and then also rings the receptionist. Can anyone tell me something to...

I think it is working now. Not exactly sure what happened but waited longer for the prompts to show up. Thanks for the help

This may be the problem, altho I have some prompts that work. ??? This is a new installation with a new Embedded Avaya Flash Card. SO... I setup the system for TFTP (Set the TFTP Server address to the IP of the IP500 and set the File Writer to my PC's IP Address) Then I copyed the files from...

Problem is, it is not MY mailbox that I am having problems accessing to record the prompt's. I can record my message for my mailbox just fine. It is the Hunt Group Mailbox and now the AutoAttendent Mailbox. When I created the AutoAttendent per the instructions it created a short code of *811...

Forgot to mention, I can call ext 200 and while listening to the default message, I press 8 but nothing happens. I can however, leave a message and it works fine.

The VisualVoice Button works great. Thanks !!!

I have a IP500 using Embedded VoiceMail and have setup a voicemail code of 200 for the Main Hunt Group. However, I am unable to find a way to modify the default message that gets played when a user calls in. What am I overlooking?

I have an IP 500 (New Install) and need to provide a way for the Receptionist to transfer a call directly to a users voicemail without ringing the extension. Is this possible? If so, please provide instructions. Thanks

I believe my Postfix server performed a cleanup operation and broke itself. Can someone help??? Log follows...... Feb 7 03:01:49 localhost postfix/qmgr[2314]: 3628D328328: from=<bo-b131fd1a3vhvabbupk40rb5600vgh6@b.horchowemail.com>, size=17012, nrcpt=1 (queue active) Feb 7 03:01:52...

Sorry for the ** NEBIE ** status. I am attempting to configure the Button Programming for a 4620 IP phone and not sure where to start. I am reading that the first button must be a call apperance button. OK But I don't know what this means. Can anyone direct me to a little training on...

Using 3.2 It was a problem. Left entrys in the Advanced List of Phone Manager. Had a little mess to clean up but after cleanup and Full install of User CD, things look good. I can dial out with no problem.

Found the Problem Stupid User Error... I was just trying to install the TAPI Install.exe without installing the complete user package. In this case, scripts needed for the TAPI Install were missing. Solution... Install the complete User Package.... DUHH!!!

I am trying to install TAPI on a WindowsXP Home PC and get the following error... "Error 1406 Could not write value Password to key \SOFTWARE\Avaya\IP400\TSPI. Verify that you have sufficient access to that key, or contact your support personel." I am an Administrator on this machine. I...