TAPI installation problems

[BobBamburg]

I am trying to install TAPI on a WindowsXP Home PC and get the following error...

"Error 1406 Could not write value Password to key \SOFTWARE\Avaya\IP400\TSPI. Verify that you have sufficient access to that key, or contact your support personel."

I am an Administrator on this machine.

I have the option of Ignoring the error, which I do and then the installation reboots my cmputer.

Upon relogging in, TAPI Installation continues but then halts with the error...

"Error 1720 There is a problem with this Windows Installer Package. A script required for this install to complete could not be run. Contact your support personel or package vendor."

"OK" is the only option and when I click it, TAPI uninstalls.

Any Ideas???

Note: I am creating a Demo PC and have IP Manager, VoicemailLite, and numerious other applications loaded but not running on this machine. Antivirus Software is AVG and Firewall is Plain Widows.

 

[kavsagol]

Looks like something is protecting your registery. AVG usually doesn't do that, perhaps a anti spyware/malware program does.

 

[BobBamburg]

Found the Problem

Stupid User Error... I was just trying to install the TAPI Install.exe without installing the complete user package. In this case, scripts needed for the TAPI Install were missing.

Solution... Install the complete User Package.... DUHH!!!

 

[janni78]

Are you using v3.1 or less? In 3.2 it shouldn't be a problem just installing from the TAPI package.

 

[BobBamburg]

Using 3.2

It was a problem. Left entrys in the Advanced List of Phone Manager. Had a little mess to clean up but after cleanup and Full install of User CD, things look good. I can dial out with no problem.