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  1. frenche

    BCM 450 SIP Trunking

    SIP trunking from a carrier is support by some carriers, ATT and Verizon at least, on the BCM450. Requires SIP licenses on the BCM 450 as well as configuration as specified by the carrier. ATT and Verizon both have documented the configuration needed by their service.
  2. frenche

    BCM50 Rls3 & SIP

    Both ATT and Verizon sell SIP trunk services that are support on BCM50. They are selling tons of these so it must work well.
  3. frenche

    HP digital sender

    I am not sure what the "digital sender" is but you do not need it to fax using CallPilot. If you have CallPilot with fax capabilities and mailboxes with desktop messaging and fax capability, all you need to do to send a fax is print a document. Whn the printer choice appear, choose the "Nortel...
  4. frenche

    Speech Activated Messaging / E-mail-by-Phone Capability

    Both of these features are keycode activated. You would need to contact your Nortel vendor to purchase the keycodes. Both features require a license for each mailbox with that feature. You will also need to purchase keycodes to "speech activate" some number of CallPilot ports.
  5. frenche

    CP100 and E-Mail

    Not possible with CallPilot 100/150. This can be done with CallPilot on CS1000 using the "messaging forwarding" feature
  6. frenche

    BCM 50 R2

    If the BCM 50 R2 is a 50E or 50A it will have a router built in that can act as a VPN appliance. You would not need a 1010 unless you need more tunnels than the 50 can support, 10 I think.
  7. frenche

    Voice Forms on Call Pilot

    NDA information on CallPilot 5.0 is not yet available. I should be available in the next month or two as CP 5.0 is due the first of June. Frenche
  8. frenche

    OCTEL Migration tool to CP

    CallPilot has a bulk add feature that uses a text file to input mailbox users. If you could export the information from the Octel to a text file, you may be able to use it to create users on CallPilot. Frenche
  9. frenche

    BCM50e 2.0 Router Firmware Upgrade

    BCM 50 2.0 includes new router hardware. Upgrading a BCM 50 1.0 to 2.0 software does not add the new router functionality as this requires the new router hardware. Frenche
  10. frenche

    Voice Recognition Directory

    Nortel has a voice directory application that runs on it's Periphonics IVR's that does speech rec. Not cheap.
  11. frenche

    how can you identify "stale mailboxes" with call pilot

    CallPilot has an application called Reporter. It needs to be installed on a seperate web. It can provide you with the type of reports you are talking about. The Reporter application in included with the CallPilot software, no extra charge. Frenche
  12. frenche

    BCM Capabilities Question

    MCDN is needed for centralized voice mail as well as other features such as CLID and CPND between sites and anti-tromboning. This is the case for both BCM to BCM or BCM to CS1000.
  13. frenche

    Copy message to another mailbox

    Try looking at the messaging forwarding rule feature in CallPilot 4.0. You can have messages in one mailbox forwarded to another mailbox.
  14. frenche

    CDR on BCM50

    BCM puts out raw data only. You need third party software for formated reports. Frenche
  15. frenche

    Need help with VoIP / WAN design

    VoIP quaility depends on jitter, delay and packet loss. Good quaility voice needs <100 ms delay, ,<20 ms jitter and < 1% packet loss. If your WAN can deliver these parameters and you use QoS to prioritize voice, you can achive quaility voice. The type of WAN service does not matter if they can...
  16. frenche

    Compact Flash Card

    Windows 2000 and Windows XP Manual Process: DO NOT FORMAT PCMCIA CARD. If your card is not blank, erase files but do not format the card. Formatting with Win2000 or WinXP will cause the PCMCIA Card to be incompatible with your switch. Next create a new folder on your PC desktop. Download...
  17. frenche

    Faxing out through desktop with Unified Messaging

    Make sure you have all the latest patches installed, especially CallPilot patches.
  18. frenche

    BCM Call Detail Reporting

    Try a company called RSI. They can be found at telecost.com. They make several CDR system that work with Nortel products and are good people to work with. Frenche
  19. frenche

    BCM50 release 2

    BCM 50 r.2 is a rather minor upgrade. BCM 50 r.1 was based on the BCM 3.5 feature set. BCM 50 r.2 adds the features of BCM 3.7, such as IP KEMs, and a few other new features, such as increased conference capability. Since BCM 50 r.1 was Linux based to begin with, there is much less new content...
  20. frenche

    CallPilot/Outlook Integration

    If your CallPilot is a regular(not Mini)CallPilot attached to a CS 1000 or M1 you have a couple of options. You can use remote notification to send an SMS to the Blackberry user when they recieve a fax or voicemail. Or, if your CallPilot is release 4.0 you can use the message forwarding option...

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