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Faxing out through desktop with Unified Messaging

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rurdy2rk

Vendor
Feb 8, 2005
31
US
I have a BCM 400 (3.7), and the customer has Unified Messaging on their desktop(s). Some desktops are running XP service pack 2, while others are running "2000". The users that are running XP SP2 cannot fax out multiple documents on 1 fax, while the "2000" users can. Is there any way around this? Besides that, everything is working fine. (I believe Nortel's response is that SP2 is not supported, however it seems like there should be a way around it. (When they try to fax multiple documents ie a fax cover page and a spreadsheet, it creates 2 seperate print queues instead of one)
 
Make sure you have all the latest patches installed, especially CallPilot patches.
 
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