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The best part was I kept telling them that their documentation clearly states that PAI is to be checked!

The issue is resolved and it had nothing to do with the PAI. it was an issue with the providers DNS not resolving the domain.

They are both unchecked. I even tried the "swap From and PAI Diversion" but no go.

We are having issues with our CenturyLink SIP Trunk. outgoing calls stopped working all of the sudden. CL support says they are receiving a PAI request in the header. we have this set to none in the SIP URI but they are saying they are still reviving the PAI info.. is there anywhere else...

It appears this is an issue with one of their network switch stacks going bad. They replaced the switches this weekend and have had no issues since.

We have an IP Office 9.1.5 that all SIP devices started becoming unregistered at the same time. If they are on a call the cal will drop. The devices are losing their registration and all registration requests are being denied as "401 Unauthorized". After about an hour they will all register...

I have found that if you choose any other options in the visual VM the next time you access the visual VM the message will no longer be busy. It is an extra step but at least they can use the visual VM while you wait for a response from Avaya.

It happened again today at our site. I did find that when the message says busy if I go to any other option in the VM menu and exit out when I re-enter the VM the message was then available.

I have verified that there are available ports and that other users are able to check mailboxes while random user will say busy

We are having the same issue with embedded on 11.0.0.1.

I have added an internal auto answer button and it is now allowing me to make changes to that feature again. I will have to wait and see if the setting stays active or not.

It looks like that would auto answer all calls not internal calls only?

We have an IP500V2 that we just installed with release 11.0.4 with J169 SIP phones release 4.0.0.0.21. We are trying to use the Internal Auto Answer feature on the phones. I set the feature in the phone and save it. The feature will function for a short period of time and then randomly turn...

We have found that there is a delay with the audio after the J169's are rebooted. The first call after a reboot has about a 5-10 second delay before audio is heard. All calls after the first call are fine. This happens after every reboot of these phones.

We have still been able to get ADI licenses from our Distributor. The disti has to send it to Avaya to be redeemed so it takes several days but it is still possible and much cheaper than a Avaya money grab upgrade.

On the phones go to Features, Call Setting, Internal Auto Answer. Change the setting to off.

I have tried running traces in Monitor they look identical to me other than the extension numbers. I have included the races from both a digital phone that has audio on all speakers and an IP phone that doesn't have audio. Maybe you guys will see something. [highlight #FCE94F]Trace from...

I have already tried turning off the Direct Media Path and it did not resolve the issue.

We have a SIP paging server registered to an IP Office 9.0.3. the SIP server then sends the page to a multicast stream that is sent to a group of paging speakers (a mixture of Cyberdata and Algo devices). If we page from a digital phone (5410, 9504, or 9508) the audio is heard over the...

You can add a horn to the 8180 they are pretty inexpensive