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  1. wturner80

    Calls are briefly put on hold after answer....

    Thanks everyone. I've double-checked to make sure there aren't duplicate names and I've unchecked the "Allow Direct Media Path" option and checked the "Faststart" option on both sides. It seems to be working now. Thanks for your help. It is greatly appreciated.
  2. wturner80

    Calls are briefly put on hold after answer....

    G.729(a) 8K CS-ACELP and they are the same on both IP trunks. The following boxes are checked on both ends: Out of Band DTMF; Allow Direct Media Path; Voice Networking I did do something different in this remote office setup. We had an office that had 6xx as their extensions. I wanted to split...
  3. wturner80

    Calls are briefly put on hold after answer....

    I have an IPO small office edition connected via a VPN to an IP406(both running 3.2.65). A call in either direction over the IP line is automatically put on hold for about five seconds after the phone goes off hook. i.e. If I call a direct extension on the small office and an employee picks up...
  4. wturner80

    Voicemail when VPN goes down

    Hello, I have two locations. I have centralized voicemail at our main location and the two IPO's are connected via site to site VPN. When the VPN goes down I would like all calls to those extensions to go into voicemail. Right now a caller just gets a busy signal. Is this possible? Thanks Will
  5. wturner80

    2.0(16) Upgrade

    Thanks for everyone's help. I installed the 2.1(78) download on a different computer and it worked. Thanks again.
  6. wturner80

    2.0(16) Upgrade

    Thanks Matt. Is 2.0.16 a private build? I can't seem to find it on the web anywhere. Thanks again.
  7. wturner80

    2.0(16) Upgrade

    Thanks. I'm currently downloading 4.0.14 to try. I don't have access to a DTE cable so I can't try peter's suggestion. Thanks again.
  8. wturner80

    2.0(16) Upgrade

    Hello, I just received a small office that has build 2.0(16) on it and I can't seem to contact it via manager. I currently have the 2.1(78) download installed. Here is the output from sysmonitor: 0mS PRN: Monitor Started IP=192.168.42.10 IP 401 NG DS 2.0(16) 00E0070502EC 1mS PRN: LAW=U...
  9. wturner80

    What Cisco Equipment Do I Need?

    Hello, I have a new remote office and I have a few questions on what cisco equipment I should purchase. I currently have a Pix515e unlimited at my corporate office. I currently have a pix501 and 1760 router at other remote locations but they're only supporting approximately five users. Could I...
  10. wturner80

    Wireless Network Setup/Security

    Hello, I'm opening a remote office that will connect to corporate via site to site VPN. I want to install a wireless router and I've read that WPA2 w/Radius server is very secure. The only issue is that the Radius server would be located at my corporate office. If the VPN goes down can users...
  11. wturner80

    Analog lines used for forwarding

    I just wanted to verify the process. Thanks for the quick reply.
  12. wturner80

    Analog lines used for forwarding

    Hello all, I've got a small office system with three analog lines. If someone calls in on one of the analog lines, dials an employees extension, and that employee has their extension forwarded it uses another analog line to dial out....using two of the three analog lines to complete the call...
  13. wturner80

    IP 403 down....

    Thanks guys for all of the replies. And once again I dropped the ball since it's actually a small office edition. Since it was purchased before my time I can't find a sold to or FL number so I have no support. My next step is sending a technician on site to troubleshoot and hopefully replace...
  14. wturner80

    IP 403 down....

    I can't connect using sysmonitor. I meant to say that the ethernet portion of the switch is still working. I can't connect via the IP address.
  15. wturner80

    IP 403 down....

    I have a remote IP office 403 that is not functioning properly. The red voicemail lights are blinking on all phones with no dial tone or display. The LAN portion is working okay as far as I can tell. I have power cycled a couple of times with no luck. Any suggestions? They had bad weather over...
  16. wturner80

    Phone Manager- Cannot Log In

    Thanks for the help. I switched the extension to analog and it works.
  17. wturner80

    Phone Manager- Cannot Log In

    I have the extension set to use the "Lite" version of phone manager. I have lots of other users without passwords on their extensions. Another thing to add is that a physical phone is not being plugged in for this extension. I just use it to forward to his cell while he's in the office...
  18. wturner80

    Phone Manager- Cannot Log In

    I have a user cannot log into phone manager to his extension. When I attempt to use phone mangager it gives the message "Cannot Log In. This may be due to an invalid username/password" He does not have any passwords set and I have deleted the extension and recreated it with no luck. Anyone have...
  19. wturner80

    Calllisten

    I tried to use the calllisten action and then put the extension in the number field but I get silence. But if I press any key after pressing the calllisten button on the set it works???? I'll just use dial and then have the user press #. JeSTeROCK, how would I set up user buttons that you...
  20. wturner80

    Calllisten

    Calllisten setup......So I put in the shortcode, added the user to the hunt group, and set the monitor group for the user. I can dial the shortcode from the extension and it works. When I attempt to program a button I get an incompatible message. Shortcode: *99*N# I dial *99*(ext. to be...

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