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  1. victor5908

    IP Office as a Call Center

    Thanks for the feedback.
  2. victor5908

    IP Office as a Call Center

    Hi all-it's been quite a while.I am basically an Enterprise guy now but I am still involved in IPO.Just basic installs for some time now. I have a project coming up where our sales team has gone full boat with a customer which will include Small Community Networking,redundant VoiceMail Pro,and...
  3. victor5908

    Aura 5.2.1 Directory Application "WMLHOME" page?

    Hi all-I am trying to get LDAP integration working for a customer that has a stand alone system-S8300 5.2.1. Following the documentation I have set the 46xxsttings file for my 9630 sets to use the IP of the S8300 as the WMLHOME.I am assuming this is what the phones need in place of a utility...
  4. victor5908

    IP 500 4.1.12 Waiting for Line problem

    OK-sucks being a VERY part time IPO guy. It is a license issue. Only 8 channels default without a license upgrade. Works perfect now. Thanks all-
  5. victor5908

    IP 500 4.1.12 Waiting for Line problem

    Ok-this is a strange one. I have tried every protocol setting to no avail and I even talked to Catalyst support and they had me add a string to the no user Source Number but still no luck. Replaced the PRI card-no luck. In testing with Verizon we could complete calls out when only ONE channel...
  6. victor5908

    IGAR Question

    I was wondering if anyone knows if IGAR will work when the network-regions of a system are set up to calculate based on # of calls? It would seem to me that IGAR can't kick in at that point because the system doesn't know how to measure a connection between the 2 network regions. We have been...
  7. victor5908

    Comnference Center Resource Issues

    I am imagining this is a typical Avaya version issue. Running all the Latest . IPO 5.0.15 VM Pro 5.0.23 Conf Center 3.2.22 We were first randomly getting failures saying "your conference is inaccessible". This is after through testing all day every scenario possible. Using templates,creating...
  8. victor5908

    96xx and 46xx on the same IIS server?

    Thanks-I will give that a try I will have to wait until we have a tech onsite. I will let you know if we have success.
  9. victor5908

    One-X Communicator in Road Warrior mode?

    I actually get this from an error log- I am wondering if it is a One-X SP4 with a CM R4 issue? ERROR: RAS : processSwitchRelease: incompatible switch release Maybe Road warrior wasn't available then? Like I said it works controlling the phone so it is hard to imagine it is a PC setting. Gotta...
  10. victor5908

    96xx and 46xx on the same IIS server?

    I am having a strange issue right now at a site where they are trying to use both phone types. The 46xx phones are working fine but the 96xx phones simply refuse to get DHCP even though the 242 string is properly administered on the server-I would know-I set the IIS servers up from scratch all...
  11. victor5908

    One-X Communicator in Road Warrior mode?

    It behaves the same internally or from a VPN connection and ONLY with One-X Communicator. The old Softphone works fine both ways. That is why I am thinking some kind of port blockage-these guys are beyond insane with security. May be the One-X uses some different oddball ports to communicate and...
  12. victor5908

    Night Service mystery

    What happens when you dial the station associated with Nite service in the trunk group? Does it ring to the main hospital? It may be permanently forwarded. Do a "list call forward" and see what's there.
  13. victor5908

    One-X Communicator in Road Warrior mode?

    Yes-as I mentioned Softphone works fine in both modes. I am looking for some specific problem like a port blockage or something along those lines. I don't want to be crass but read the post please. It works in every form except Road Warrior via One-X Communicator. Thanks-
  14. victor5908

    One-X Communicator in Road Warrior mode?

    The system I am trying to connect to is an S8700 release 014x.00.1.731.2 The only One-X I have is the latest and we have a strange issue here. The old Softphone works fine in Control a Phone and Road Warrior mode but the One-X will only control a phone-when you launch in "My Computer" mode the...
  15. victor5908

    Setting up Backup and Restore on 46xx 96xx

    46xx phones backup to FTP the last I knew-maybe the newer ones will fo HTTP.I am not sure. Beyond that you need to make sure on the IIS server that "WebDav" is allowed on the HTTP server permissions and you need to specify a directory within the HTTP server that your phones will back up to. Ex...
  16. victor5908

    Caller ID seperation per coverage point

    Depending on your software release I believe on the latest 96xx phones there is something in the 46xxsettings file regarding this. Just a hunch but they have done a lot with call log options recently. Take a look at the settings file-search for "log" or something similar-there may be something...
  17. victor5908

    CM Messaging "locked'

    I can play with the trunk group sttings Mitch but this is administration doen AFTER the "switch link admin" is done. I will give it a try. Thanks
  18. victor5908

    9650 Button Labels

    Right-You actually need an HTTP server running a Web Site for the 96xx phones to communicate with-allow WebDav on the HTTP server,and set a Home Directory for the Web Site. If your phones are up and running this should already be done. In that case you need to search for "bruri" in the...
  19. victor5908

    CM Messaging "locked'

    This is now the second time I have seen this-I though it was related to the latest CM patch but apparently not. I am running : UPDATES: Update ID Status Type Update description ------------------------------- ------------ ------- ---------------------------...
  20. victor5908

    Incoming Call Logs?

    I am running an S8300 5.2 in a G450 with 9650 phones Rel. S3.002. A user brought to my attention the fact that calls routed to Voicemail do NOT appear in the missed calls log. I am trying to find a way to adjust that setting. In the 46xxsettings file I changed a parameter to show forwarded calls...

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