IP Office as a Call Center

[victor5908]

Hi all-it's been quite a while.I am basically an Enterprise guy now but I am still involved in IPO.Just basic installs for some time now.
I have a project coming up where our sales team has gone full boat with a customer which will include Small Community Networking,redundant VoiceMail Pro,and the dreaded Call Center.
I am just looking for some feedback here-I know IPO has moved away from the troublesome Delta Server which seemed to plague the reporting systems with inconsistent data.
What is the consensus here-Am I in a for a long few weeks or does everything pretty much work as advertised?

 

[amriddle01]

SCN is no problem as long as firewalls/routers don't interfere with traffic, VM Pro is easy as always, CCR can be a bit of a pig.... general consensus here tends to be use Xima Chronicall or TIM Plus.

Also I'm sure you already know but CCR does not do multi-site

ACSS (SME)
APSS (SME)

http://www.ipoffice.tel

"I'm just off to Hartlepool to buy some exploding trousers

 

[victor5908]

Thanks for the feedback.