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I love the corporate world. How can I stay out of the politics w/o being thrown under the bus?

I have a situation at my current employment that has quite frankly infuriated me. Our Director of IT is a great guy, absolute genius when it comes to troubleshooting. However we have grown to have 5 people in the department. The first four (including me) are hard workers keep our head down...

I wish dress code was the sticking point for my job. That seems so trivial. Try having to keep a sterile work area (ie. Nothing but one pen and a small notepad issued by the company and MAYBE a water bottle) to impress guest that come along about one day a month. Try having a job that doesn’t...

AT my last two jobs the website was viewed as a marketing tool and therefore fell under their relm. Webmasters, graphic artist, and all fell under Marketing . . . Server upkeep fell under IT. As far as the other issues are concerned, I agree with Trevoke. You have to be very very very...

So if I understand what you are saying Iretrievers, the DNIS stays with the number even after being funneled through one CDN? Therefore; allowing us to use the DNIS to route after being forwarded by the CDN?

That was my backup plan. I was hoping there was an easier method.

I have added the following lines to my Main Script: /*WHERE DNIS EQUALS VALUE 1053 : EXECUTE SCRIPT Help_Desk_app END WHERE*/ IF DNIS = 1053 Then EXECUTE SCRIPT Help_Desk_app END IF Obviously the first one has been commented out. I have tried both methods. Also, Help_Desk_app is a...

We have traditionally used CDNs in our Symposium. We recently ordered some new toll free lines that are coming in as DNIS. We have DNIS turn on the route, the route is acquired in Symposium and the DNIS is entered into Symposium. I have also temporarily routed the DNIS in the main script...

I don't think anyone, beyond search and rescue, NEEDS a hummer. On the same token I seriously doubt anyone NEEDS to work at a Fortune 500 company. Maybe you want to for the prestige, extra benefits, or you want to jump your way up in a small company but no one NEEDS to work at one. As kHz...

As far as one liners go my boss said I was called in for the interview after reading "I am cursed with a sunny disposition" in my cover letter. Of course if you are not an out going positive person you should maybe put something else.

Ok, I do have information on the trunk, but it doesn't give us the CDN between the trunk and the extension. I've even turned on ICDA in the CLS of every phone and I still can track when a CDN is used to connect the call.

Is there a way to get CDR data on a CDN?

Thanks guys. That makes me feel much better about taking the job. Ironically I spoke with my boss yesterday and infatically described how I distain my job and what we needed to do to make it better. I believe he understood what point I was at (leaving) and again promised to make things...

I am currently employed at a business in which I'm only performing half of my job description. I'm technically supposed to be part PBX guy and part Security guy. I specifically asked when I received the promotion that I would rather stay in my current position if there was a chance that I...

Ok so if my tar doesn't say it's a tar do I need to add it at the end to make it work?

I am new to these things and it's driving me up the wall trying to find this out. I have downloaded the latest IOS which came in as c1200-k9w7-mx.123-8.JA4 Through the web interface the AP will not upload the image. So I search and find c1200-k9w7-tar.123-8.JA4 and it still won't work. I add...

Any suggestions on a program that would allow for this functionality? Paid or not?

Ok, what would be a good progam that would allow us to design one ourselves? All on the server per John's advice.

Thanks John. It's not cold calling as far as I know. It's calling current customers to let them know of promotions.

Don't shoot the messenger. I've explained how terribly inadequate the system my company is proposing is, however; I'm not high enough on the food chain to make a difference. Our company wants an automatic dialer to make outbound calls to customers overnight and leave a message on their...