LadySlinger
IS-IT--Management
I have been with my current employer for one full year now. The company had laid off their previous IT Administrator a few years ago, spread his job around and decided last year to hire a new IT Admin (Me).
Since I've reach my one year anni, a few things are starting to bother me. Maybe this is just me being a slight control freak, but:
1) Would web site management (edits, updates, etc) fall under the IT dept? or have you seen at your place of employment where the Marketing dept is in charge of it?
Every place I've worked at had the IT dept in control of web site maintenance, so seeing the marketing dept take charge of it throws me a bit.
2) Have you entered a place and begin to limit access to certain areas, particularly the server room? One person that did a portion of my job still has a key to the server rack and has on occassion gone in there to restart the internet router without informing me.
3) Also, how do you beat it into the users heads that the people that took care of their computer issues are no longer the point of contact?
4) How do I do all of this among a business that is family-owned and operated by family, neighbors and good friends? (i.e. the person with the key to the rack is also the neighbor and good friend of my boss). PS, I didn't know anyone before coming to work here.
I only ask this as the last couple of places i worked at anything technical centered around the IT dept or myself and we/I had to work with other departments for projects and such.
Since I've reach my one year anni, a few things are starting to bother me. Maybe this is just me being a slight control freak, but:
1) Would web site management (edits, updates, etc) fall under the IT dept? or have you seen at your place of employment where the Marketing dept is in charge of it?
Every place I've worked at had the IT dept in control of web site maintenance, so seeing the marketing dept take charge of it throws me a bit.
2) Have you entered a place and begin to limit access to certain areas, particularly the server room? One person that did a portion of my job still has a key to the server rack and has on occassion gone in there to restart the internet router without informing me.
3) Also, how do you beat it into the users heads that the people that took care of their computer issues are no longer the point of contact?
4) How do I do all of this among a business that is family-owned and operated by family, neighbors and good friends? (i.e. the person with the key to the rack is also the neighbor and good friend of my boss). PS, I didn't know anyone before coming to work here.
I only ask this as the last couple of places i worked at anything technical centered around the IT dept or myself and we/I had to work with other departments for projects and such.