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If I was to load up initiatalize tapi, select an address, and register events, could I send whatever data stream comes from the system to my monitor for examination? Do you have to continually request or poll the unit in order to get information or once you're connected, will it just free flow...

I need to know if anyone has worked with the telephony API in visual basic? I'm trying link up to a system that is TAPI compliant and I'm familiar with Visual Basic and wondered if there was any easy way to interface with the data stream coming from the phone system. The information comes over...

I need to get info like what the BCM Monitor puts out except I have to tie it to a VB application and ACCESS database. I need the called number info and status as to whether the call is active so as to show kind of an off premise busy lamp field.

Is there any programs in Visual Basic that would let me examine the data stream coming out of LAN/CTE? If not in VB, in any other language? Samples? Any ideas where to look? I have a particular app that I can't solve with off the shelf software.

I need to know if anyone has worked with the telephony API in visual basic? I'm trying link up to a system that is TAPI compliant and I'm familiar with Visual Basic and wondered if there was any easy way to interface with the data stream coming from the phone system. The information comes over...

What's the XML error that you're speaking of? I have 3.7 that I recently upgraded and it's stuck at 0% trying to retrieve records from 04? Any help or guidance would be great! Thanks.

Acerwarlock! I tried to use the automatic snapshot function in BCM Monitor, but I don't get any output to the file on line usuage etc? Any ideas or can you check on one of yours? I need someway to get info out that I can process or use to show line busy status? Any ideas, 3rd party apps?

I'm trying to use BCM Monitor with Automatic Snapshot on a 3.7 Build 2.4l The monitor will display activity in real time and if the snapshot is manually activated, it will save a file, but with no UIP or Line Monitor statistics? When set to automatic, it shows activated on the task bar and...

I have a 3.5 Call Center Pro but it stops call centre reporting after running for a short while. Is this a 3.5 flaw? Will upgrading to 3.7 correct my problem?

Does anyone know of either a supplier or name of some kind of CDR program or something similar to BCM Monitor? I need an application that will show outbound calls (on a PRI)(could be programmed as speed dials) are still in progress to specific numbers. If I could have showed it on a KLM that...

This is on a PRI. I have found that by using feature 70 it works fine and the attendent can drop out successfully each time. I don't understand why 2 outgoing calls cannot be released from in the same method. Won't work on two outgoing calls?

So what about using the blocking feature? Either the code from the BCM or a telco code? Does blocking work?

Feature 3 so far. What's F71?

BIV, Is there any patch that deals with intermittent conferencing problems? I'm having calls drop if conferenced and then released by the attendant. Yet, if she transfers, they stay connected. She has to pre-announce to the incoming caller "Your party is on the line, please go ahead". Can...

Does name display work in Europe (Prague) or is it strictly number? Does the telco accept the company name, set name and OLI as over here in Canada/US for forwarding to the public? I tried the OLI Blocking code and that didn't seem to work although the switch recognized the feature code?

I'm having a problem with conference calls being dropped on an intermittent basis. When the two calls are bridged, there is no problem. It is when the attendant drops out of the conference to allow for an unsupervised conference, the parties are disconnected sometimes. The trunking is via...

What is this patch for? I'm having a problem with calls dropping out when a conference call is established and the receptionist tries to leave the conference. Let me know. I'm running 3.7 with a PRI.

I'm having a problem with conference calls being dropped on an intermittent basis. When the two calls are bridged, there is no problem. It is when the attendant drops out of the conference to allow for an unsupervised conference, the parties are disconnected sometimes. The trunking is via...

My technical problem is that I can't get 60 T7100 sets and 10 T7316E sets to an office in Prague, Czech. I need them right away? I've done the system install and just need phones? Perhaps from England?, since calls around this area have not given me any success. Anyone with inventory please...

Thanks ACER! I checked it out this morning for a few minutes and saw what it does on analog lines. I'm curious as to whether it will show on a PRI and whether it will show a labellled speed dial destination in the dialed digis column as that is the only way I can label a specific destination...