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An update on this. After conversing with Avaya Tier 4, they have said that the feature is working as written. While they will not admit the documentation is then wrong, they will say that the documentation is "vague" and have put in a ticket to update the multi-site documentation. So this issue...

Reference: thread1496-1612617 Having issues with multi-site, exact same as Ken Means saw over a year ago. The design has multiple PBXs using E.164 numbering, each with multiple DID ranges, which each range requiring a site. The problem is that when a 4-digit short number is duplicated at...

Thanks, TykeUK. In your situation, were you using a SIP trunk group? Any negative impact from changing those settings? Thanks,

The Avaya MM Install files and OpenSSL have been affected by the 2038 bug. The file C:\Avaya_Support\Scripts\CreateNInstallCert.cmd has values of 10001 and 10000 that generate self-signed certificates for the MM Licensing Service and WSO to expire in 2038. Adjust these values to 9001 and 9000 so...

Has anyone installed a Modular Messaging MAS (Exchange 2007) on VMWare? I have a situation where two different R5.2 voicemail domains on two different AD Forests and Exchange 2007 Organizations. 1 MAS per VMD. On each, the prompts tend to stutter. I can't say the stutter is completely random...

Thanks Ken!!! I hope you save me from the looney bin!

Use the Avaya Config notes available at http://support.avaya.com These detail the changes necessary in the switch. Remember to look at your integration method - T1/Qsig or H.323 IP.

This definitely sounds like a problem with the switch, possibly in the IP network codecs or regions. Or it could be on the trunk group to the MM, possibly path replacement. I would start comparing the switch with the config notes. As digital/analog/external calls are not affected, the MM is fine.

In MM R3.0, has anyonce experienced a problem recording application prompts. I have a site that discovered this problem. IF a caller application is recorded via the caller applications editor, and they record it, stop it, and save it, it Saves. The problem is if they Pause or Stop the...

Supplementary Service Protocol b (This is QSIG on the S8500) The app note says that H450 is the equivalent on the IPO side.

As far as I know, the S8500 doesn't mate properly with the H450. It should probably be set to QSig, on the 8500 side of the trunk, there is an "a" and a "b" setting. Sorry, don't know any more details on the S8500 side. On the IPO 3.0 Docs CD, there is an app note for linking an IPO and an S8300.

You should really search through the posts. One, you'll need a VPN to the main office, and then you can worry about setting up the IP extension, which is only a couple steps.

3.1.55 is due out in two weeks

I've found that you have to play with these a little bit, try "activating" it by putting it on its own phone. In the end, you should have the first DSS block plugged into the phone (DSS IN to Phone ADJ) and the second DSS block plugged into the first (DSS2 IN to DSS1 OUT). It works, at least on...

I reside in the Mouse House, Florida, and I just want my own projects to work correctly :-)

Ahh, dealing with the TelCo, what a delight! The hardest part about talking to the TelCo is talking to the right person. You need to find a competent switch tech. This alone may be a hassle,as their are multiple departments that relate to the switch.

Doesn't make a difference which one is set to Network.

You may want to ask your TelCo about Echo Cancellors. The Definity's have an option bit they can set for this, but not the IPO. The TelCo should be able to do it on their side. Also, how many PRI's? Check the clocking if you have more than one. In most cases, only 1 should get their clocking...

Wondering if anyone else has seen this. I have multiple sites with the same issue: For calls routing to a hunt-group either directly or through an AA, at random times, the hunt group seems to go out of service and will instead ring at the Night Service Group (If there is one) or go to...

Sounds like a big waste. The accounting is tough, as you don't have any users entering the account codes to be considered agents. VMPro would let you dial into an AA and then dial out to another number. Think it would be easier just to forward or port the numbers to another site.