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We have a site that is experiencing random call drops on any of 5 VoIP trunks. An entry in the SysMonitor log seems to preceed the drop by a few millisecs... PRN: H245RTDSE --- Round trip delay timeout expiry, clearing call Network seems good, low latency, and callers report that call quality...

Let me know how you do AZJG. I've got this problem as well. It's a 5621SW, at a remote site. The phone displays as a 4624 in system status. TFTP logs show that it's downloading files. Have tried two new identical sets, same result. The phone works, just no display.

If the system password is defaulted, via the DTE, when a current config is reloaded, is the default password overwritten? In other words, would I need to recreate the config manually if I default the password? Snadboys Revealer, as described, didn't seem to work form me. Thanks

DZ, Just missed the product matrix for 4.0. Need to evaluate an upgrage to 4.06 v2 this weekend. Having it again for a very limited time would really help. Or if someone else would mind?

I appreciate your posts. Thank you I've replaced our NAM 4.1 HDD. The voicemail boots up, to some degree, but not completely. It is very sluggish. F916 seems to work, as does F983 I can create a mailbox, but when I try to initialize it, I get a message that the `recording was too long`...

Our 12 port fiber NAM seems to have corrupt startup files. It hangs at different locations, during the boot process. We have MICS DR 6.0 I'm receiving a Norstar 4.1 fiber NAM HDD today from eBAY. I have the capabilities floppy disk, as well as the most recent backups of the NAM programming...

We have a MICS 6.0 and I think that the Business Name needs to be programmed too, before the Caller ID will work.

Thanks for all Suggestions. The existing OLI on each set matches the extension at the desk, eg 264. When I changed one, to the main number, I was able to place 1800 toll-free calls. I think this is the answer. Thanks again for all the contributions. Charles

We had 29 copper trunks, and staff were used to dialling 99 to access a drive pool (and to select centrex)? Anyway, we thought it would be easier to create a Desti code that was the same as what people were used to dialling to grab an outside line.

Thanks Hawks, I don't know what we're sending. Where would I look for this item?? Does it have something to so with absorbed digits? I've read the faq on PRI setup, and it says that the absorbed digit should be set to "1". I think ours is set to "All". We have a Dest Code of 99 which...

We're using "99" as an access code???

We are not able to dial 1800 numbers over our new PRI. The provider has indicated that we need to send them an area code + NNX to compare to a 1800 database. Where would I configure this?? Our public DN length has been set to 12. Thanks for any suggestions. Charles

Thanks SG6. I appreciate the detail in your post. I'll give it a try before attempting to restore the server. I spoke with Microsoft Support yesterday. They seem to feel that I shouldn't have a problem restoring %exchange root% and the dir.edb, as long as I run the consistency adjuster...

Thanks SG6 I'm trying to install version 5.01 of Groupshield. I removed version 5.0.964.1 A window titled "Mcafee Groupshield for Exchange Setup Aborted" appears, with the message :"Installation Ended prematurely because of an Error" When I attempt to install an old version 4.X I get a...

I need to restore the C:\ drive of an Exchange Server and the Exchange Directory to restore the functionality of an Add-in (Groupshield for Exchange) which I can't seem to remove or re-install it. Is it possible to restore the Exchsrvr root partition and the Directory to a state, sometime...

I would do an offline backup of the log files before deleting them. They might come in handy later. If the Exchange Srver is optimized, you will find Exchsrvr directories on all of the server partitions. Each Exchange Database (Information Store [public and private]) and the Exchange...

Thanks Aragon and Hawks, Disabled the internal CSU in South Norstar and also configured PSTN-connected DTI in North Norstar to be Primary and Private network DTI in North to be Secondary as suggested. We haven't had a problem since (6 days); which is longer than we've ever gone before without...

Thanks again for the info. Our north office is replacing 28 public copper trunks with a PRI. The DTI has been installed and enabled. We've selected this DTI's clock source as: "Timing Master". The network access point in this office is a "Pair Gain" Is this a T1 CSU? I've come across...

Thanks for all the posts. This particular circuit is used to network two sites using MCDN. South office norstar is exhibiting the problem. Observed during event: One or no B channel available (Link Status shows 22 available)or "no lines available" when destination code is pressed. Need to...

Thanks Aragon, Just having somewhere else to look was helpful. I've been struggling with this for about a year now. This was a new installation, about 14 months ago. Our Service Company replaced the DTI last May, but the problem has persisted. It's always been their position, that network...