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My tech is thinking that we might be able to set up a second vm on the desktop through the IMAP settings. However, I found some Nortel documentation that says multiple mailboxes can only be set up in OUTLOOK EXPRESS not regular Outlook. If anyone else has experimented with this please let me...

My utlitmate goal is for several people to view voicemails for a group voicemail box while still giving them the ability have their own personal voicemails displayed as well. does that make sense? I may not have been clear enough in my original question..it's a tough one to explain in this...

But when I try to add a "new email account" in Outlook and then select the Call Pilot server, it gives me the message THIS ACCOUNT OR DIRECTORY TYPE ALREADY EXISTS AND CANNOT BE SPECIFIED TWICE. and that's it. I'm trying to add it as a "3rd Party Server" in Outlook.

Is it possible to add a second inbox for another voicemail box to the desktop client for Call Pilot 2.01? I am looking for the ability for an Admin Assistant to not only monitor her own voicemail, but to manage her bosses voicemails as well (same idea as she currently has in Outlook where she...

THAT WORKED!!! THANK YOU!!! No where in any documentation does it say to do that. Stupid. Thank you all for helping me out. (I think I'll Go home now.). Collenator [thumbsup2]

Not yet...could be the phone. But CLS HFA will not work, it gets rejected. ???? Collenator.

No. This does not work and it will not let me assign HFA in the class of service because this is only for 2616 phones and it will error out. According to my documentation, it says that HFA on a 2008 does not have to be assigned because it's built in the hardware. I have set up the phone as a...

Is the handsfree function (2-way speakerphone) supported in Rls22 / Opt 61 for the 2008s? These sets are clearly marked as model "2008HF" so I know they have the 2-way speakers. However, these phones are from another site using a higher release of software. Thank you for you help. collenator.

I'm going to try disabling CPFA and CPTA - the camp on features in CLS. Does anyone know how to force this without using a feature code? I was brainstorming with someone and the CAMP ON feature was mentioned as a possible answer to how this guy is doing this.

FNA is active on both DN's and both have EFD, HUNT, EHT, and FDN are set to go to voicemail ext, 2333.

I can last number redial, but not make it repeat over and over so it rings the phone continously. ??? (The manager this guy does it to wants to know so he can do it back to him. :-) )

I wish it was that easy. I think he knows how to do it from other stations too. Here is a print out of the TN: DES 012100 TN 004 1 01 00 TYPE 2616 CDEN 8D CUST 0 AOM 0 FDN 2333 TGAR 1 LDN NO NCOS 2 SGRP 0 RNPG 20 SCI 0 SSU 0001 LNRS 16 XLST SCPW CLS CTD FBD WTA LPR PUA...

I need help with a "feature" I cannot find information on. I am working on a Opt61C Rls 22. I have a manager who knows how to ring another phone, and if that other phone does not pick up, this manager knows how to make the phone buzz/ring constantly until the other phone picks up the...

Here you go! ********** EXT1: ************ TN 4 0 15 00 SPWD DATE PAGE DES DES 017200 TN 004 0 15 00 TYPE 2616 CDEN 8D CUST 0 AOM 0 FDN 3875 TGAR 0 LDN NO NCOS 7 SGRP 0 RNPG 14 SCI 0 SSU LNRS 16 XLST SCPW CLS UNR FBA WTA LPR PUA MTA FNA HTA ADD HFA MWA AAD IMD...

TMW1 - I think I read a post about the same thing, but no real answer....correct? I can print the TN's for you but you also need to set it up in voicemail, which I cannot print to you (it's the VSDN table to keep EXT1's voicemail intact, if it has one). I'll try and get it posted today...

I GOT IT!!! fonchick, IT DID WORK! I forgot to change the FDN on ext1 back to the voicemail DN and now ext1 rings and then rolls into ext2 voicemail!!!! One more thing, what needs to be done to have ext1 ring on ext2 before dropping into voicemail? THANK YOU AGAIN!!!!

Thank you fonchick, but that did not work. I added ext1 to VSDN in mail with CA to ext2. CLS SFA is currently turned on on both extensions. (mail is rls 12). I also have ext2 MARPd on ext1. Any other ideas besides getting rid of the mailbox for ext1? Need a printout of ext1 and ext2? Thanks...

I tried that, didn't work. You call EXT1 and EXT1 rings, then the call goes to EXT2 and just keeps ringing; no voicemail picks up. ??

Help! I've been searching through lots of threads on this topic and I have one more question: Is the only way to forward ext1 to ext2 voicemail to remove ext1 from Meridian Mail and add ext1 as a Secondary_DN to ext2 Meridian Mail? I already have CLS SFA set in ext2 and ext1 FDN set to ext2...

I know this is old thread, but I was wondering if anyone had any problems doing this? I have been asked to look into removing our attendant console and what the implications are. I have a Meridian Opt 61C Rls 22. The company has about 900 employees. I'm not sure how many calls go to the...