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I have set up a network of 4 sites. I can call across the network alright. However, my challenge is that I can not dial into any of the sites to pick a c.o line and make calls within their local area. Please help me set it up. Thanks in advance.

Having set up a link between two TDA200's using a TDA0490 and a TDA0484 VoIP Gateway cards, i have programmed both PBX's and cards, using the extension method. Now if i start dialling into the other PBX, Line Not Assigned shows oh the phones followed by busy tone. What have i missed out?

The system is a KX-TDA200, ISDN BRI 30, the model of phones are the 7636, 7633 and 7630.

During a recent installation, the empty boxes were all cleared by the cleaners before i could say jack. I lost the sheet that contains information about registering the ip soft phone software. Any help as to how to get it registered, will be appreciated.

Is it possible to program a button or two on the proprietary phones to allow incoming calls, when the phones are in use? Please help.

I have progammed the phones with the various autodial numbers for release, log-in , log-out, auto-in , auto-out, head set, just as those already working in the system. What have I left out?

The system is an Avaya Prologix , Version 6. Thank you.

I installed a call centre a few years back. Now the client wants additional agents, after installing the phones getting those agents to log-in and log-out is giving me a tough time, please i need some help in solving this problem.

Thanks a lot all of you for your posts. The reason for the system going off was the SD card switch position.

A TDA200 we have just installed, loses data configured when the system is switched off and goes back to the default settings. What have I not done correctly?

I need some help as to how to open up the base system device ports and the Modem device on high definition audio bus ports. Thanks for your help in advance. Datafone

A call centre I set up a couple of years back, has now started playing the night announcement during the day time. When I change the in-coming destination to attendant, wait a few minutes and change it back to the announcement extension it works okay. A few days later the same problem comes...

Her is it; 1. wait-time 2 secs hearing ringback 2. collect 3 digits after announcement 490 3. route-to digits with coverage n 4. goto step 5 if unconditionally 5. route-to number 0 with cov n if unconditionally 6. stop

I have the collect digits step. In my case it is collect 3 digits after announcement 490. Is there anything else that I am missing?

I have just completed installing and configuring an AVAYA Definity system, that includes an announcement and music on hold. The difficulty I am facing now is that I can not dial to any extension neither can I wait for the operator's assistance. The call cuts after the greetings. I need...