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Hi All I am running Symposium 5.0. is there any way of finding out which supervisor changed a skillset to a perticular agent?

I don't think so. I have other phones with different zone numbers that are running on off my cs1000 and they display the correct time.

Hi all I've create a new zone (33) with a time difference of -120. I've programmed the zone to one of my phones but the time still show's the local time, not the -120 time difference. I'm on Succession 5.5 and I'm using a 2050 softphone ver(4.00.0014). Does the Zone need to be enabled...

strange, I'll try and delete them tomorrow.

Hi all I have SCCS 5.0 and i can't deactivate some scripts so i can delete it i get the message "Script deactivation failed because it is currently refrenced by an active/delete-pending script" The only other script that referenced it was the Master script, and i've removed it for there. Once...

Hi all is it possible to print out the version of softphone that is registed to a TN? right now we have a about 3 versions of softphones installed on different PC. I would like everyone to have the same version. how do i find out who has what version? i have a CS1000 succession 5.5

here is something i've found On a fresh never before used PC with a fresh install of the 2050 you must go into the settings of the softphone and click on the Restore Defaults button under Hardware ID BEFORE ENTERING THE NODE ID AND TN. It seems that the Hardware id registry key does not update...

ok here something i have found... On a fresh never before used PC with a fresh install of the 2050 you must go into the settings of the softphone and click on the Restore Defaults button under Hardware ID BEFORE ENTERING THE NODE ID AND TN. It seems that the Hardware id registry key does not...

i'm interested

thank you so much!! once i hit the down arrow on the phone the callers name showed up!!! thanks for the help everyone!!

no it's always been cnda dnda on all my phones.

no it won't let you either way. I must have cnda in the cls...

i got SCH3607 "Dialed Name Display cannot exist if CNDA is not configured"

Hi all i'm on cs1k 5.5 using 1120 phones. for some reason i can't get the names to display on the phone when people call from extension to extension. only the extension shows up. for example if "JOE BLOW" calls me i only see "5702" on my phone not "5702 JOE BLOW". What am i missing?? DES...

Hi all I have a cs1k 5.5, with ver 3.2 i2050 softphones. how do i activate the call log feature? I've enabled this feature on the i2050 under the settings, but it does not record any calls placed to my phone. is there something else i have to do?

time to start learning Cisco boys!!!

No it's not a compatiblity issue. I have the same problem. I'm on 5.5 CS1k using ver 3.2 softphones It seems that the TN, IP, and HWID are not releasing from each other. i'm getting duplicate HWID error messages. In some cases i can't even use a new TN because the PBX has locked the HWID...

Hi all do any of you know if there is any whay to import ipdn printout into and excel spreadsheet?

so this can be programmed in the pbx itself?? not on the i2050 softphone?

Hi All I have a question. I’m currently demoing the i2050 softphone ver3.0. PBX is release 3.0, Symposium 5.0. One issue that my agents are complaining about is all Incoming ACD calls beep in the headset but the caller is heard through the PC speakers. The LIR will have to click on the...