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Id be a very poor man by now with all the help that Ive received on this forum... :) Thanks again for all the help!

Good call! Done.

@Pave35 - That did it! I have no idea how that happened. Clearing out that 1809 # allowed everything to funtion normally again. Thanks for your help! John

@pave35 - It appears that its a dterm with an additional panel of speed dials off to the side of it. CM200>1 reults in 804. CM200>18 results in "WRONG". What do these indicate? Also E600>1809 results in wrong. Any other ideas? Its pretty weird that all of a sudden my operator # would stop...

Its on an attendant console. However they also have a separate DID attached. So the main # is 4200 her ext is 4201, and we call her by dialing 0. Also 1809 is a virtual # used as well.

Our system is setup so that when you press '0' it dials the operator, which within VM goes to a virtual # 1809. For some reason when we press 0 or 1809 it just does a long beep tone similar to when you press the forward button as if its waiting for me to enter something. How can I fix this? I...

@Pave35 You are correct, in fact its somewhat of moot point. Why would I care if internal calls go to the new person? I suppose I asked that question without first thinking about it. Thanks for the clarity. Im going to use your suggestion, and make changes with CM 76. I appreciate your help!

Thanks everyone for your input. @Pave - You are correct that these are DID's, and it is published, but its also an internal extension. If I use the CM 76 command, will this work when I dial the number internally? For example if I dial 222-2345 this should go to 222-2346. Will it go to 2346...

What about calls that are still going to the old extension? The problem right now is that the # I am forwarding is a published phone #, so I cant remove it. If I delete that mailbox its still going to make it into the VM system, however it will go to the main greeting rather than the individual...

I have an IVS2 2000 with the AD-40 VM system. When someone leaves the company we forward their extension to someone else. However if that person doesnt answer the voice mail of the person who is no longer here answers. Ive tried within the VM system to do everything but eliminate the subscriber...

By integration do you mean VM system? If so, its a NeaxMail AD-40. As for the paging, do you suppose a reset of the paging system would have cured this?

You suppose it was just coincidental that it happened at the same time? The VM button is a station line key set to 3000 which is our VM pilot #. Thanks!

Why would handsets all of a sudden lose their programming? After a switch soft reboot (through matworx) everything began working. On Friday at around 4PM, I got a call saying that the VM line key, and the paging line key stopped functioning. The VM key sent you to our main VM greeting, and the...

Heres something interesting... I assigned one of my keys F1017, which is MIC (mute). When I did this, and then press FNC 1, it will then turn on or off the mic. However it doesnt affect the mic LED. How can I re-program FNC 1 to act as the mute, and also have that function turn on & off the mic...

Ozzie, I dont have a button dedicated to the mic. I only have an LED that is labeled mic. Currently it is always on no matter what, this usually indicates that speaker is on, however right now speaker phone doesnt work. I checked the key data for the LNR/SPD button, and it shows as "stack...

Nope nothing in LT 01, so I guess that answers my question. My ignorance with PBX's is showing. I didnt realize that if I had an 8LCD card in PIM 1 LT 01 that it would handle Lens 108 - 115, until just now. Well as soon as I find a "real" empty LEN, are the steps that I took satisfactory in...

I need to assign a new extension in our PBX. I am using an empty LEN (108) to assign 4300. I have done this within Matworx, and it seems to be set-up properly, but when I go to the actual phone, its dead...no ring tone, no lamps. Are there extra steps that need to be taken for this to work...

Thanks everyone for the help. Using the advice from Mextera I assigned A005 to an empy Acode, and then dialed it. My display showed 77 CNCL. After this I was able to forward to an external #. This problem also caused my call forward no answer to my VM pilot # to stop functioning as well. I...

No ATT doesnt require 011, and I think that may be where the problem is. I was incorrect that my Adtran Atlas 550 unit sees the 011. Currently the PBX isnt sending the 011 to the ATT trunk. So if I need to see the 011 in the SMDR, what are my options? My call accounting doesnt pick up...

We are using an NEC NEAX 2000IVS2 with Office Watch for call accounting. Im unsure how long ago, but for some reason the PBX has stopped outputting "011" for call detail records. This is causing all international calls to go undetected by Office Watch. Where would I need to go to view these...