@ newBPhoneGuy,
You mentioned in one of your posts cable running over a flourescent fixture. I would bet dollars to doughnuts that is the source of your hum.
ESI is not a no-name. They have been around for quite some time. They make a very nice switch. The thing that sets them apart from others is the ease of use. Programming them is a cinch.
Just to give you a warning so that you know what you may run into down the road....
All music is copywrited. There are several groups that devote a lot of time and money tracking down people that are using music in a business environment without paying liscensing fees. The two big ones are BMI...
Dag,
The changes you are looking to make are in the voicemail and not in the "system". Do you know what voicemail you are using? Do you have the manuals? Do you have the administrator's guide?
I would echo what was said above and get a certified tech out to make the changes and maybe show you...
You probably have a keypad membrane (mylar) in the 7324 that is either worn out or dirty. You could get the phone refurbished or get a good refurbished replacement. After 15 years, I believe that phone deserves to be replaced and displayed in a place of honor.
Personally, I am not a fan of either Avaya's IP office or Norstar. As 2 of the "big fish" in the pond, they tend to be overpriced and I have heard many a tech support nightmare.
Panasonic is more focussed on the smaller systems (12-30 phones).
If I were you, I would look at, in no particular...
AT&T/Lucent/Avaya will never acknowledge that there was any type of possible design flaw in anything that they make. To the best of my knowledge, they are insisting to this day that the single sided membranes are a perfectly wonderful component. Funny that they stopped using them. Funny that...
ITPhoneguy,
As an employee of a company that has been repairing and refurbing the MLS and MLX sets since they first came off of their AT&T factory warranty, I can telll you that you are completely wrong.
The flakey lights flashing, going to speakerphone/grabbing line on its own/phantom rings are...
I am going to guess that you have an older MLS phone set. I am further going to guess that your keypad membrane is shot. That is most likely causing the phantom rings. The previous issue sure sounds like a bad port on your 206 module. Ext 10 always seems to be the first port to go.
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