Search results for query: *

When I go to login to One X portal either through IE or Chrome I get the message "There is a problem with this website's security certificate". How can I remove this prompt so that the users don't have to click "continue to this website" every time they login. System is on 9.1 and VMPro/One X...

Thanks for the quick response amriddle01 but I'm not understanding what I need to do. Can you please break that down for me?

Have a customer that would like the ability to forward calls from outside the office. Is there a way that I can forward an extension through the auto attendant or a user start point?

Figured it out!! I enabled H323 Transformation and that seems to have solved the issue.

Hello gurus, Need some help setting up a remote phone. I've set this up in the past and never have seen this issue. I've programmed the Public IP for the Call Server and HTTP Server. The phone seems to connect to the HTTP server and pulls all the config files. The phone then ask me to login...

I believe the static IPs are in the pool of available IPs. I don't manage the DHCP server for this client so I wouldn't know for sure. Would making a reservation for the IP of the phone work the same?

Just wondering if anyone has had this issue before and if so what they did to solve it... I have a B179 SIP conference phone that connects and registers to the system just fine. However, after a few days it becomes unregistered. For now, I have been solving it by changing the IP address back...

Nope, these are not remote users.

Site has a distributed voicemail configuration. Every so often users connected to the distributed server, with group voicemails, will report that visual voice is showing 10 messages but when they enter *17 to hear their messages it says 0 messages. Anyone ran into this issue before?

...VOICEMAIL orig_hg() orig_user(2700) 07:10:48 133737mS CMTARGET: 20.1.1 1 H323TrunkEP: ADD VM TARGET 07:10:48 133737mS CMTARGET: **** 20.1.1 1 H323TrunkEP: MakeVoicemailTarget pbx=<null> local=1 type=3 07:10:48 133737mS CMMap: Mapper::AllocateCodec unable to allocate...

Hello Gurus, I'm having an issue with a VM Pro I have set up as distributed. I have done many of these installation but first time I run into this issue. When I look at the distributed server I see sync master and sync slave attempting to sync. However on the centralized server I don't see the...

Gunnaro, Not sure how to set up the voip part to get it to register, Can you please explain to me how to set up the voip feature to get them registered to my system.

Hello Gurus, I recently purchased a Portech MV-374 GSM Gateway. The customer would like to use this for outbound calling. So far I've placed the gateway in the same IP range as the PBX and inserted SIM cards into CH 1 and 2. So since this is the first time I attempt to do this integration, I...

I have a an issue with Windows based servers running VM pro. They are set up as distributed and have been working fine for about 8 months. However every so often users begin to report that they aren't getting their messages. When I check the Centralized server the Distributed one appears to be...

Hello gurus, I'm having an issue with a couple users that I just installed One X Mobile. At this site there is a mix of Android and iOS devices. For most of the users I have no issues, One X fully connects, VoIP working great, able to receive voice messages, and able to create conference...

Users are members of a group but that's not the case. I have checked Visual Voice and the Group mailbox shows as 0/0/0. However the the user's mailbox shows 2/0/0 but when they go in to check the messages it says no new messages.

Hello gurus, I have a site that keeps telling me that they have some extensions that the message indicator light turns on, but when they go to check their messages it's telling them that they have no new messages. This site is on 9.0.3.16 with distributed voicemail servers. When I check the...

Thanks, for the pointer. I had user rights assigned but they were not named the same. Changed the name on one system to match the other and boom, buttons showed up.

...as follows: A user in site A needs to work in site B of the SCN. He went up to the phone he was going to be using at site be (ext 524) and pressed *36 to logout the current user. He then logged in with his extension and pin (ext 454). He is able to log in and use the phone but has no buttons...

Avaya has some Bluetooth handsets for the 9600 series that work great! Check them out... http://i33.photobucket.com/albums/d80/martyj27/20140715_104107_zps892c5403.jpg