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I have a user (Win XP Pro with Office XP) who sends Word documents to her boss for review, using the Track Changes feature. The boss makes some changes and sends the doc back to the user who then accepts all changes, using the Review toolbar. When viewing the document, some (but not all) of...

One of our users (Win 98, Office XP, Symantec Client Security) is getting frequent Administrator Alerts regarding multiple emails sent by the user to herself. I, as the administrator, get corresponding messages saying Symantec AVF detected a message with an unscannable attachment. The location...

Hi, I'm using BE v8.6 on a server running Win2K SBE. My backups are performing okay except for the occasional one marked failed because an application was left running. When I go into Restore, I am missing a lot of completed backups, and not always those that were marked as Failed. Is there...

Thank you. I did eventually get it stopped and the correct restore running. Thanks for your help, guys.

I've typed a small table in Excel which contains a column of a dozen dates. The dates are typed in Australian fashion 10/11/03 (for today's date) and some of them are showing in American (11/10/03) for some reason. If you sort by date, it doesn't go into date order and if you check the...

I was having exactly the same problem in Outlook XP. The CTRL-SHIFT-O worked perfectly and fixed my problem immediately! Thank you thank you thank you.

This problem seems to be spreading in our office. Now we have 5 users having the same problems. This is getting to the hair pulling stage! I can't believe that no-one else in the world has never had this problem. I'll try upgrading the printer driver for one of the users today and see if...

Nope - nothing. I'm ashamed to admit I have no idea at what point we started having the Job Finishing Player come up. I think we've had it from the start of these computers with Windows 98 and Office XP. I've searched the net and only found one mention of it on another IT site but the person...

Thanks Hashim, but not big, nor very stylish I'm afraid. Just a simple text letter with no graphics, no major formatting, etc. The pc's being affected have 20Gb hard drives with 250odd Mb RAM with most of that free so I can't see that it is a memory problem. Hope you can help.

Hi, um, if you right click on his contacts list, go to Properties, and then Outlook Address tab, and select Show this Folder as an Email Address Book, it might be what you are after. I have that selected in mine (Outlook XP) and I know that if I create an email and type in only the first few...

Using Office XP on Windows 98, when we send docs to print on our network printer, a program pops up on the task bar saying "Job Finishing Player". This vanishes straight away and the job goes through to the Printer screen and prints. Sometimes though, the Job Finishing Player program...

I finally had a look at the compression settings for the particular job that was having this problem and it was set to hardware compression and if not, then none. I set it to "hardware, if not, then software, if not then none" and it is now back working fine all on one tape again...

Thanks Rols. I did try that after seeing that suggestion on another problem re: restore. Unfortunately, it won't let me stop the Backup Job Engine and Backup Server services. It came back saying they were not responding to the Stop request. Any ideas?

I had to restore a file so I started through the Wizard (Backup Exec 8.0 on Win 2000 SBS) and it asked for a tape that has already been removed from the premises. I decided to try a different date and so cancelled the first restore and set up a second. Now the second can't run until the first...

We had a spreadsheet in Excel XP and one date in a column of dates kept changing itself to US style (mm/dd/yy). When we formatted the cell, it would show it was set at Dutch (Belgian). I would change back to English (Australian) and go out and lo and behold, it had changed back. I tried...

Thanks Indu. I knew it was simple but just couldn't think how. [morning] The last few digits in the product key (in Help / About) match the last few digits on the serial number on the Authenticity Certificate (rather than the product key on the Certificate itself). I did it and saved heaps of...

Hi, I found today that my pc (WinXP) would not re-start. It would get to the safe mode start screen and then re-start. I re-installed WinXP and will now have to re-install Office XP next. Unfortunately, I have 16 discs (and 16 pcs) and only one of these discs was previously installed in my...

Hi, we've been using Word 2002 and I've never had any luck using the watermark "Draft". It looks fine on screen and in Print Preview but when I send it to print (to a Lexmark or a Lanier printer), I get variations of the word but never the whole thing. (ie, I get R FT or DR F or...

You could use Word Merge (Tools / Letters & Mailings / Mail Merge Wizard) to do the addresses on labels. When asked for the database to use in the merge, select your Contacts. Hope this helps. :)