Cancelled Restore Hangs

[Valerian]

I had to restore a file so I started through the Wizard (Backup Exec 8.0 on Win 2000 SBS) and it asked for a tape that has already been removed from the premises. I decided to try a different date and so cancelled the first restore and set up a second. Now the second can't run until the first finishes. The first task is still sitting in the Activity monitor counting seconds, waiting for the tape to be inserted, which I can't do. Does anyone have any idea what I can do to get rid of the first job?

 

[Rols]

Try stopping & restarting the backup exec services. That will kill any jobs running or still pending.

 

[Valerian]

Thanks Rols. I did try that after seeing that suggestion on another problem re: restore. Unfortunately, it won't let me stop the Backup Job Engine and Backup Server services. It came back saying they were not responding to the Stop request. Any ideas?

 

[blonde]

Try shutting down and restarting your backup machine..blonde

 

[omnicent]

The service will stop eventually, ie 10mins or so, if you get a utility called rkill, it allows you to kill any process. Just use taskmanager to get the PID and rkill ##.

 

[Valerian]

Thank you. I did eventually get it stopped and the correct restore running. Thanks for your help, guys.