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I followed your instructions and it started working. Thank You for your help. It was TN 1 (pin 3&4) TN 2 (pin 2&1).

I have a 2250 on an Opt11 25.40. It was working perfect two days ago and now it won't light up. I looked at the history to see if something happened on the switch that I wasn't aware of but everything was fine, no power issues no restarts no software issues. The 2250 is about 20' from the switch...

Hi janaya, the primary and secondary gatekeeper ip's were wrong. Put the correct ones in and everything worked great. Thanks and have a great holiday

I have a bcm400 4.0 that lost power for 8 hours. There are 10 ip phones that connect to corporate and 20 analog phones. There are 3 pots lines for local calls and long distant call are routed to corporate. When the bcm400 finally came back up the config for the srg was at default and the user...

I am entering DID as the trunk type. I am also entering yes under DTRK, I thought it opens up that sub menu. I am adding NDI (or should I add NDS) to the rcap because we are only getting number not name. I went round and round with Century Link and they said they are sending me the correct info...

I outed the trunks, 70 of them, and outed the route and the 2 dch. I still couldn't open the DTRK prompt. What am I doing wrong.

I have an Opt11. I want to add NDI to the dch and the rdb under RCAP. I can change the ADAN no problem but when I go to the rdb to change it under DTRK it goes by it. Do I have to out the trunks and out the route and rebuild them?

Thank you for your reply. I was working on it today around 11:00 am and all I had to do was GET RESPONSE <provider Id> TIMER x then my variables. Worked like a charm.

I have a questions about Contact Center Scripting. To be specific – we have a script that uses Database Integration to store the caller ID and DNIS of calls to a project. This utilizes the Host Data Exchange (HDX) service. I thought this should be a fairly simple question, but I have had no...

I have a question about Contact Center Scripting. To be specific – we have a script that uses Database Integration to store the caller ID and DNIS of calls to a project. This utilizes the Host Data Exchange (HDX) service. I need to be able to set a TIMEOUT for this so if the service stops...

...only thing I noticed is that it didn't give me stuttered dial tone. Just straight dial tone. I thought it was the Mics dial tone. But it wasn't. I put my COS password in and it gave me my Mics dial tone. I then dialed *602 and the gate opened. Very cool. Thank You once again on your expert...

I would still have to get another zone card for my paging system because I am using all 4 zones. Can't I just remove the DOC and go straight to the gate contact?

I am not sure what you mean. Correct me if I am wrong. Setup a direct inward system access to my Mics with a trunk card. Then an ata to my bogen on an additional zone card. Then set it up to auto answer on my bogen and use a new zone code.

I have a Norstar Door Opening Controller and a Norstar Door Phone hooked up to our Gate. Is there a way for me to control the gate with a cell phone. I would like to call into the system and be able to open the gate. I have a PRI with 100 DID's. Can I assign a target number to the Door Phone and...

The ext's on the Opt11 are sending out the correct number. The clid they are using are 1. The number on 1 is XXX-953-6200. Which is what I want. The btn on the T1's are xxx-652-6000. We have 6000-6999 coming to the pbx. I will monitor the dch on the tie and let you know what I find out. I did...

We have a Opt11 rls 4.0. that is tied to a Shoretel. We have 3 T1's setup as nfas. The 4th is a tie to shoretel. Everything is working OK except when a person from a shoretel ext dials an outbound call the caller id is the btn of the T1's. I built a clid of 40 and put in the inf that I wanted to...

I have a TMDI card. When I try to build a dch in ld 17 I don't get the parm prompt. I need to make it rs422 not rs232. I am running 4.0. What am I doing wrong.

I have a Mics 7.1. I have a ATA hooked up to a light on dn 224. I would like the light to come on when dn 225 is called. I put them in a hunt group and it works if I call from the outside. I want to be able to call 225 internally and have the light come on also. Any help would be appreciated.

I have a Mics 7.1. I have a ATA hooked up to a light on dn 224. I would like the light to come on when dn 225 is called. I put them in a hunt group and it works if I call from the outside. I want to be able to call 225 internally and have the light come on also. Any help would be appreciated.

Do I need to change my access-list 1 to 101 and ip nat inside source list 1 to 101