We have a Opt11 rls 4.0. that is tied to a Shoretel. We have 3 T1's setup as nfas. The 4th is a tie to shoretel. Everything is working OK except when a person from a shoretel ext dials an outbound call the caller id is the btn of the T1's. I built a clid of 40 and put in the inf that I wanted to go out. I changed the clen of the tie route to 40 and that didn't work. What am I missing?