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We currently have a Modular Messaging system but are looking to implement an Aura Messaging system for field sales. Currently in our MM we have a role defined where administrative assistants have access only to the enhanced lists to add and remove users as needed. Does AAM support the...

Maybe check your incoming call handling in the trunk form. The Night Serice destination may be set in there.

Why not just call forward to the other extension? The calls go over and any messages are left in the forward to extension mailbox.

Is there a print template available for the 302C console and the expansion unit? I have the overlays and would like to try and use a printer to label the buttons.

If you placed the phone where there was a different phone type - ie 6400 series, the display will show it's last assignment and will not refresh until the correct set type is assigned.

After rereading what you are experiencing, it may not be what I am suggesting. Can you put up a trace of the number that did go through and the trace of the number that didn't. That will give us a bit more information to go on.

Try busying out, reset and release the CLAN that is used for that gateway, then reboot the LSP. It should come back online and connect back to the main site.

You probably have a split area code. Some parts of the area code are considered local, while others are considered LD. Your Telco should be able to tell you which prefixes are considered LD. You could then build an ARS table using the area code and prefix using a routing pattern you set up...

Try logging into the program using your Linux username and password. Then if you can get in with that, you should be able to change the login password in the program.

You should still verify your time fo day routing. There may have been an issue with Friday only which would appear to make the problem go away.

Log in the Linux box as root and change the password for mvuser. The Linux OS doesn't like the default Avaya password.

Any idea on where to get the DNA software?

Have you had any issues with the phones losing connection to the FVS338? We currently have this deployed in an office and the phones can connect and work fine, but after an uncertain amount of time all the VPN phones lose the link at the same time. There doesn't appear to be any slips on the...