2420 Extension Reset 1

[techma1]

When I plug in a 2420 I can erase logs. The previously assigned extension comes up on the call appearance buttons on the display. How do I get rid of that? Is there a default? I tried to do "mute reset" like the 46XX phones but no luck.

 

[telcoguy]

don't know the 2420 specific, but shouldn't that be 'mute clear' rather than 'mute reset'

 

[letman2]

try busy release station or use the feature access code for refresh terminal parameters.

 

[9mmgeek]

The 2420 just remembers what its extension is from before. It will change when it is configured with a new extension.

 

[ekowalick]

If you placed the phone where there was a different phone type - ie 6400 series, the display will show it's last assignment and will not refresh until the correct set type is assigned.

 

[Duaneness]

Check your feature access codes (Disp Fea) and look for "Refresh Terminal Parameters Access Code:". Note this code. The next time you reset a 2420 and it comes up with the wrong number, just dial this code and it will refresh with the correct information.

- Duaneness