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  1. VoiceAmerica

    Ring Down Circuit with KXTDA50 Delays !

    ty for your fast replies. the apartment is 2-floors 10,000 sq.ft. (wall street exec). alot larger than most homes. how can i tie a co with analog port with this ring down circuit? keep in mind i can not control the ring down circuit which is provided by the building. usually you would tie...
  2. VoiceAmerica

    Ring Down Circuit with KXTDA50 Delays !

    is the kxtda to smart for its own good. I just installed a kxtda50 r3 to replace a 1232 r2 in a coop apartment in nyc. the bldg provides a ring-down circuit from the unit to the doorman. the problem is that the kxtda50 has an approx 6-sec delay when using this circuit before patching the units...
  3. VoiceAmerica

    Initialize Partner Messaging R1 to Factory Default

    Hello, I would like to Initialize (reset back to factory default) my Partner Messaging R1 with 4-Port Card. Could anyone tell me the easiest procedure to do this. Thank you in advance.
  4. VoiceAmerica

    Magix Remote Call FWD via AutoAttend

    Hi Everyone, Wanted to give update. The system is set up a key so I was unable to access ARS. However, as initially recommended for security reasons, I un-assigned all the lines from the voice mail extensions which was the problem. After I re-assigned the lines to the voice mail extensions...
  5. VoiceAmerica

    Magix Remote Call FWD via AutoAttend

    Hi, New install, so unless default ARS adds something it shouldnt be there. LS Disconnect is set to YES. Is there a way to get live tel tech support from you touchtonetommy? I'll be leaving for the job site at 12noon est.
  6. VoiceAmerica

    Magix Remote Call FWD via AutoAttend

    Thanks for your fast reply "touchtonetommy". I do have trunk-to-trunk enabled for the automated attendant ports and the extension that is forwarded. Also have call forward enabled for the forwarded extension (198). How do I check the FRL? and what should it be. Thanks Again
  7. VoiceAmerica

    Magix Remote Call FWD via AutoAttend

    I am having trouble getting my Magix R4 to forward to an external number via Automated Attendant (merlin Messaging R3). I set up forwarding *33 9 Hold 9 Hold 7digit #. (its behind centrex)(the hold adds a pause). If I call it internally it will forward fine, but not when coming through the...
  8. VoiceAmerica

    PRI not working after board rumber

    Thanks Merlinman for the fast response. From what I have been reading there isn't a easy way to do this.
  9. VoiceAmerica

    PRI not working after board rumber

    Legend R3 Needed to add more MLX ext's, so I Changed config from proc/408/408/800/012/DS1 To proc/408/408/012/408/DS1 I did a board renumber and adjusted the trunks down by 4. All ext's & vm worked fine, BUT the DS1 would not come up. I worked with Avaya tech support for 2-hours, including...
  10. VoiceAmerica

    Merlin Legend Mail NOT Lighting Msg Lights

    The Legend config. is slot-1 408 LS/GS-MLX slot 2-5? base cabinet all 408 ATL (merlin membrane telephones) Expansion Cabinet Slot-1 408 ATL MLM007 (4-Port) Does the MLM007 need a certain amount of TTR to light lights? Also will the MLM007 mailbox maximum lenght have any bearing on why it is...
  11. VoiceAmerica

    Merlin Legend Mail NOT Lighting Msg Lights

    Hi Tom, Thanks for your timely reply. All MLM ports are in "integrated voice mail" calling group. The group hunt type is set to "linear". The last port of the MLM (55) answers when dialed directly internally. But just doesn't light lights. If there isn't any other program parameters to...
  12. VoiceAmerica

    Merlin Legend Mail NOT Lighting Msg Lights

    I recently upgraded a Merlin II to a Merlin Legend V7 R9 so I could add a new Merlin Legend Mail (4-Port). The MLM works fine, except it will NOT light any lights. I have all 4-ports in Rotary Enabled.(52-55) I changed the ARS FLR from 0 to 3 all 4-ports (52-55) I have all 4-ports...
  13. VoiceAmerica

    Partner ACS Extension Port to CO Port Loop

    Thanks TouchToneTommy, I will program first thing tomorrow AM. I think ( and will find out in the AM) that the problem was I didn't have the looped CO line appear and ring on the looped extension. Without the appearance with either immediate or delay ring it will not follow line ownership...
  14. VoiceAmerica

    Partner ACS Extension Port to CO Port Loop

    Thanks TouchToneTommy, That sounds like it will work for my first calling froup-71. However, I also need to do the same thing for calling group-2 (72) and have unanswered calls goto mailbox-34. This is where I was hoping the loop around would allow calls to this group-72 (exts 10,12,34 &...
  15. VoiceAmerica

    ACS Rel 8 - Desired features

    Create Flexible VMS Cover for Calling Groups, just like VMS Cover for CO Lines. Provide ability for multiple appearance of an extension on other telephones. Make system capacities larger. Many clients need the size BUT not the features or price of Merlin. Program multiple telephones at once...
  16. VoiceAmerica

    Calling Group VM Box Ext to Co Looping

    Partner ACS R5 & Partner Mail VS R4 Goal: To have lines 1 & 2 answered by AA and transfer via selector code 4 to ext 71 (cg-1). Ring ext' 10, 12 & 34. If no answer goto mailbox 10. I need to set up two seperate groups this way ( group-1 (71) unanswered calls will goto mailbox-10, group-2...
  17. VoiceAmerica

    Partner ACS Extension Port to CO Port Loop

    Hi Touch Tone Tommy, Thank you for your fast reply. To clarify, I want calls for Calling Group-1 (71) to goto mailbox-10 if not answered. Also on the Group Call Dist, am I to program (none, group-7=AA or group-7=VMS Line Cover). I will put an appearance immediate ring button of CO Line-8...
  18. VoiceAmerica

    Partner ACS Extension Port to CO Port Loop

    In attempting to have (3) Partner Telephones ring at the same time BUT after approx. 6-rings for the call to go into a voice mailbox. Partner ACS R5 & Partner Mail VS R4 1st way I tried. Set Calling Group Extensions (#502)for Group-1 Ext's 10, 12 & 34 also added Extension 36 which is looped...
  19. VoiceAmerica

    how good is bcentral for adding a catalog to fp2002 web

    I want to add a catalog (ecommerce) to my existing frontpage2002 web site. I would like feedback regarding how good is the bcentral option vs. other options such as yahoo. Thanks, Jack
  20. VoiceAmerica

    Swapping TR016 Brd with Merlin Messaging Module

    Thanks, using WinSPM-7, will convert/restore then install mm, then board renumber. The mm will replace a 016TR in the last slot of base carrier (no expansion).

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