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What would be estimate cost for a phone system with 25 user support and Mobile Extension? Add Teleworker? Just trying to do a rough estimate comparing to Nortel's IP phone system. Does Mitel phone has comparable features like Nortel MICS?

How could Mitel Mobile Extension know if the number a cell phone or home phone?

We have two TeleVantage phone systems and one Nortel phone system. We like the Nortel's station -- phone. TeleVantage uses regular analog phones, so all the features are voice prompt or flash+feature code, more like ATA. Another issue we don't like is how reliable the phone system depends on...

If you are on the phone with your customer, in the middle of coversation, you need to forward the customer to accounting for charge credit card, but you forwarded him to autoattendent, I don't think he would buy anything from you. In addition, even if he was happily go through all the struggle...

Once a call forward to an outside cell phone through an analog line, how could the person on the cell phone route that call back to another extension or voice mail? I have not found a way to get this work, wonder if anyone know any phone system can support this. I only know TeleVantage system...

What about the feature to allow a call transferred to outside the phone system and be able to route back? I was told Nortel can not do it, not matter which system you buy. I am not sure about Avaya. Only system I know allow that work is TeleVantage running on Intel cards. Similar to...

sempei68, What changes did you make to get the CLID working from not working? I have to use third party speaking CLID device in front of Nortel phone system. It is kind of embrassment, but at least that device plug in and works without any hassle.

We are using US setting for the CO and CLID card settings. CICS 6.1 is the firmware version. There are four sets of phone ring and display on these CLID numbers. One of them is ATA2 connected analog phone, the other three are 7316 phones. There are other 7316 phones and STA2 does not ring or...

Try to buy Linksys VOIP adapater and use that with the CICS, it works great for us when using Linksys VPIO adapter.

It still does not work. No matter show set to caller ID or caller name, it just would not show. So we end up purcahsed a separate caller ID annoucing device hook in front of the phone system, and let speaker announce the phone number, since no one can see it. It is a shame that Nortel could...

Same here with one year old CICS, there is no way to get caller ID show, have to use "feature 811". I gave up on it.

Actually, on ATA "flash *" = "feature key".

Using 256MB compact flash card works fine. We are using it in our CP.

IATA may not have enough voltage in its ring tone. Some answer machine can work with line voltage as low as 20V, some of them only works with close to 50V. Change to a different answer machine may give you desired result.

Or you can purchase those adapters here: http://sipphone.com/adapters/ they are sold by sipphone.com, so they are being supported by sipphone.com.

I have similar problem and could not get CLID show, have to do feature 811.

If you just get an unlocked PAP2 adapter or Sipura SPA2000 adapter, connect it to two of your analog ports and network, then sign up two accounts with www.sipphone.com, each with a different email address. Input the account information into the PAP2 or SPA2000 adapter. Make those two lines...

You can go to each line to assign it to line pool A, B, or C. Norstar limited to three line pools and pool A must exist. I wish Norstar allowing assign more line pools, since even allowing each line as its own pool, there max can be 8 pools for Norstar system. But all current firmware only...

Is the incoming call ring on all extensions? or the call only goes to one extension?

Just looked their site again, it is called Verticle now (used to be called artisoft). The price is higher now, but it supports VOIP and IP phones. I like Norstar system that no fan, generating little heat, low failure rate on components, capability to do sophiscated routing rules. But I also...