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I have recently done several upgrades from NES 6.0 to AACC 6.2 SP5. We had various problems with each one, but nothing like you are describing. The CCMA migration and upgrade was the easiest part. I don't know of any issue there. Our issues were with the CCMS migration. Depending on what...

I have read similiar threads on support.avaya.com, but no one ever posts how they fixed it. I have the same issue. I have reset iceadmin by the book. I uninstalled and reinstalled. Did either of you get this fixed?

what rls of cp are you running?

I also stat on the 81/81C that I have: LD 37 stat tty LD 48 stat HSL (if on a PBX with Meridian MAX) stat aml (for meridian mail and Link/CCR) LD 135 stat CNI stat CPU LD 137 stat cmdu

You can also log into the tools menu of Meridian Mail and do a session trace on the mailbox, but that data only goes back 48 hours

You don't make a NXX for 555. That is for local calls only. You have to change each NPA. Look under the SDRR prompt at ARRN option in LD 90. Your programming would look like the below text: NPA 1804 RLI ? SDRR arrn ARRN 555 1212 ARLI ? First, you have to have the RLB (LD 86) built to...

Using Procom: BACKUP: switch protocol to xmodem LD 43: EDD LD 143: XBK Press the recieve file button in Procomm Follow normal saving procedures FILE VERIFY: LD 143: XVR Press the transfer file button in Procomm * This will compare the file you saved with actual config file

Also, you can check the threads under my user name in the AVAYA and this forum.

What rls switch is the Option 61C? I am currently trying to do the same thing with an 81C on release 23.37.

I am trying to provide ANI and DNIS to a VRU from an OPtion 81C. We are currently using Line Side T1s, which NORTEL says cannot pass this information. They do think they can send it across them if we add Class Modem Cards. We have also tried to change our interface to using QPC720C cards. We...

there are two other things to try: 1. Add the DNIS from the 1800 number as an extension DN on the mailbox. 2. Add CLS=SFA for the set with the MARP on it. Sorry about my delayed response, but the first option above should fix your problem.

It depends on how it is being forwarded. If the LHK of the phone is not set up right, then the Hunt Busy (HTA) and the Forward No Answer (FNA) will not work properly. If this is your problem, change your LHK to 1 for that phone. But I would really need more detail about how you are sending it...

Add MTA to your class of service. TGAR 0 To access maintenance set: 1. go offhook 2. dial your SPRE code + 91 3. you can then use your phone like a TTY by using the "#" as a space and "##" for enter 4. "****" exits you out of that mode It is all in the manuals...

Your info is Loop 93 channel 12 which is 35th member of route 13. That should help you troubleshoot what the problem is. You can then log into a maintenance set to direct select the different channels on loop 93 and other loops to see if it is a T1 problem or not.

QSIG is not installed on the Lucent switch or the NORTEL switch.

So, the QSIG package will allow him to see our CPND on his switch? I already see his, and he can see my extension. I think the execs will be happy if he can see my CPND. Do you have any ideas on what else to try other than QSIG? He has a Cysco switch connected to it that can pass everything...

I am trying to put an ISDN T1 between these two switches. I am the technician for the Option 81C, but I would like the programming for both sides if anyone has it. Has anyone done this before? They want to be able to pass extensions as well as the caller's name. The closest we can get is...

I am trying to put an ISDN T1 between these two switches. I am the technician for the Option 81C. Has anyone done this before? They want to be able to pass extensions as well as the caller's name. The closest we can get is recieving the main number of the G3 with the caller's name on the...

What exactly are you needing help with? I may be able to put you in contact with someone. mike

To see what patches are installed: goto LD 22 for REQ prompt, type ISSP