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Excellent !!! You hit it on the money. I checked the CLID and had the wrong entry. Thank you very much !!!! Chris W

I have a Nortel Option 81C Chris W

I have a question in regards to outbound caller ID. When I dial our Long distance or local calls I am sending out the incorrect digits to the receiver of the call. I called my carrier and they said that they are sending the correct number if we don't send any digits. But they said that they are...

Thank you very much John, I will make the changes and test.!!! Take care Chris Chris W

What are the TTY settings in LD 17- ADAN for the port your CDR box is connected to? You have to make sure that your port settings on the TTY and the CDR match, other wise, you will get garbage. Chris W

You may need to convert these files to .vbk- Here is the player info- If you have the CP100-150 3.0 cd go to optional software, desktop messaging, 2.01.27.14 file, web, audio_enu. This should be the player you're looking for. Let me know if this works. Chris W

I am trying to connect to Meridian Mail via a US Robotics 14.4 modem. The current setup is through a A/B switch box. Side A is- Terminal (works fine), side B is modem. I have a standard serial cable from side B directly to the modem. The configuration of the terminal is 9600, 8, 1, none. Is this...

I inherited this switch. I can go to Comp USA and buy a null modem, can't I? Chris W

I did throw the A/B switch over to B. However, I do connect with a blank screen. I will try the control R and see what happens. Someone also mentioned that I may need a null-modem adapter. Chris W

I have an Opt-81C with Meridian Mail. I have a STA connection to an MSDL card with Meridian Mail on a terminal, which I can talk to Mail via the terminal. Ihave setup a A/B switchbox with the Terminal on A and a modem on B. I cannot talk with the mail when dialing into it. I have a straight...

I heard the same thing from a couple of other techs. This was my last resort. I will just add a new modem to the Meridian Mail and Meridian Max and dial in seperately. Thanks Chris W

I am using a STA setup on my Opt81C with 3 ports on a MSDL card. The 1st 2 ports wokr fine, but the 3rd port is setup as a modem. It intermittently works at best. I have moved the port over to another MSDL port, changed modems and cables. Has anyone out there had any issues with STA- remote...

You can change your ring type by changing the cls of the phone to drg1, drg2, drg3 and drg4. In the X11 Input/Output guide Book 1, look in load 11 Class of Service under distinctive ringing. Chris W

Raidersfanuk .. Thank you very much!!!!!!!!!!!!!!!!!!!!!! Chris W

When programming ACD I believe you have to program Key 0 ACD Key 1 or 2 MSB, Key 1 or 2 NRD. Then key 3- SCR, Key 4-SCR........ Chris W

When doing a backup of the Option 11. Is it possible to purchase a PCMCIA Card from Bestbuy or CompUSA and use it as a backup, or does it have to be specially formatted for the Option 11????? Chris W

Thank you very much johntanaya for your input. I thought CDP would be the best way to do this. Thanks again.. Chris Chris W

I am installing a Right-Fax Server. I have a questions regarding the routing of DNIS digits to the T-1 connected to the fax-server. I have an option 81 with 6-Pri's (Long Distance), 4-Pri's (local). The scenario is that an 1800-# that is sending 4-digits (DNIS), hits my switch. How would I...

What type of auto-attendant?? If Norstar- Power down V-mail unit. Open door and look at visual indications that power is on and system is booting up. Try to login to vmail by using Feature 983- If invalid after 10 minutes. Call Tech Support.. What type of auto attendant are you using?? Is it...

I'm not usre what you mean by chnaging the ringer type from he handset... If you want your phone to ring differently from others in a group, you have to have to change DRG in CLS of the phone. LD-20, Chg, Type of set, ECHG-Yes, CLS DRG1, DRG2, DRG3, DRG4- Distinctive Ringing for the set... I...