I've used "MaxTransactionsPerBatch=899" for a few years now, listed under the processor you're using(CES in this case.) I had problems with "MaxTransactionsPerBatch=999" at two different locations, so I scaled it back, and haven't had issues since.
Having said that, I recently switched from...
The Check Reduction promo only has 'auto-apply' as an option on v5 enhanced and on v6 (where, I think, they stopped futzing around with enhanced vs. non-enhanced.) I swapped to 5.3.31e to gain this incredibly useful little addition, and it's present in 6.4.3.
Having said that, if you're not...
A long shot, I know. I got an Elo 15A1 touchcomputer to fiddle around with, and while it's been really smooth so far (up and floating Aloha 5.3.31e), I don't have a pinout to go from my TM88 III w/ 25 pin serial to the 15A1's RJ45 serial. I've tried adapters for Javelin, IBM 531/Radiant 1510...
I was also told that the 3/31 amnesty date (which was originally 12/31/07, I think) was extended per Radiant. Time is tight, but you may want to double-check with your dealer. Tell them that random people on the internet said so, I'm sure they love hearing that...
I know my dealer has 6.4, but I'm not quite sure when I'm getting my hands on it. A week or so, I'd wager? The big 6.4 upgrade has to do largely with a bunch of pci compliance issues, but also with an ostensibly new tip-out procedure that's supposed to make accounting's life easier. In theory.
...A three-year warranty and/or a lower cost on Radiant hardware would make me feel better and lean towards purchasing from my dealer.
I've got a *generally* good relationship with my dealer, but I'm not getting nearly those prices; I'm not entirely sure I'm even getting those prices on...
I use CES with our local banking monolith and haven't had a problem with large batches since upping the limit in the edc.ini - *but* - not to 999. Setting the limit to 999 didn't actually appear to increase the limit (learned on St. Patrick's Day 2006, two locations). My dealer suggested using...
Update:
I dropped one of the 533's off at my dealer a while ago to see if they cold work any magic. They couldn't; however, they asked the IBM-licensed repair guy (who was in their office doing under-contract maint. work) about it, and he said it was a motherboard problem. He did the repair...
An honest curiosity that I was wondering about over lunch today: how big (number of stores, dollars per year, yadda) does a company have to be to deal with Radiant directly? Essentially cutting out the reseller and having direct-ish access to support, updates, and so forth. I'd imagine there...
It's still not fixed. In fact, I had *another* 533 at another location start displaying the same symptoms (crashing periodically, not booting periodically, finally just sitting at the 5F screen) last week. I did contact IBM support, who said:
"There is no table of display codes but there are...
Also make sure that the individual credit card tenders don't have "Print Expiration" checked under Maintenance -> Payments -> Tenders -> (CC Tender) -> Type -> Options. If I remember correctly, having it checked won't affect the Customer/Restaurant expiration masking, but will store it and...
Thanks for the detailed response; I see now that Aloha's nomenclature is right, but the way I was thinking about it was wrong. It doesn't look like it'll do what I'd like it to do, but oh well.
As far as keeping cc tips, I agree, but was not consulted on the matter. From my lowly position...
...second ball of confusion - and this may just be me - is that the manual seems to use "tip share" and "tip out" interchangeably, even though they *appear* to be different concepts.
We're moving towards holding credit card tips until payday, and were looking to have a record of how much the...
I had three 533's effectively die within six weeks of each other, roughly three years from purchase. Annoying me further, all three have the same symptoms, where the terminal will boot about 10% of the time, but get stuck on the opening bios screen with code "5F" in the upper right-hand corner...
CDM would take care of those things for you, yes. I'm also under the impression that you don't need to use Enterprise for CDM; it just makes pushing out changes much easier (otherwise, you need to pcA/ftp/something the changes manually into each location.)
Price-wise, at the bare minimum...
I believe that you can export the data as a .csv file, but it's been close to two years since I've had to fiddle around with those settings. I do know that we've done it in the past, however, so it's possible.
In poking my nose around, I stumbled across Radiant knowledge base id 7298, stating that the check reduction promo could be set to auto-apply to items. The version it lists in the ID is v5.3.21e for both TableService and QuickService. While I've got a few locations that aren't up to that...
I've got an unknown-but-highly-archaic version of Squirrel running in two locations, and was in a similar situation. My vendor basically said that while it's techincally possible to get the printer codes, it wasn't easy, and would involve trying to track down a friendly party at both Squirrel...
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