Save all you 7.3 serial numbers. Uninstall 7.3.
Install 8.5 with the old option serial numbers and the new
BE main serial number only and any new option serial numbers.
It will take this even if it is an upgrade.
At least it did for me.
After a tape is drawn form scratch that tape is put into the media set that that job(s) uses. The trick is to set the right click properties of that media set so that the tapes overwrite period expires and the append period is long enough so tapes are available for the next set of jobs run.
You should use the same account (not administrator) to login to the OS and Be.
If needed create the account and go into services and make sure all the BE services are set to use that account logging in automatically.
Re-enter the account name and password again even if you think it is correct...
Click Devices then right click properties and check the slot you want to put the cleaning tape in.
Then right click the drive you want to clean and submit a cleaning job.
The remote backup account must be a domain administrative or local administrative
account. It must be able to login as a service and the Remote Registry Service
must be started on the remote computer.
Create separate administrative account such as "backup". Login with this account.
Change all passwords on all BE related services to this account and password.
Start the services. Always use this separate account for working with BE.
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