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unfortunately not, alot of the funcaitonality in one-x comm is lost in ACA with SFB. Plus ACA is not so straight forward. ------------------------------------------ Self Taught Genius!!

Hi, I am wondering if anyone has seen a smart way to intergrated the SFP Solution with the Avaya Aura platform. My Scenario is that I have Avaya Aura (6.3) deployed across Europe (2x ACM, 2x ESS, 55x LSP) and the core structure for voice is Avaya with the One-X Communicator as an add on...

https://support.avaya.com/forums/showthread.php?t=3586 same problem here... So Contact Dialing is NOT supported via EnBloc Dialing, does anyone know if there is a suitable work around? I can't seem to get the Contact Lists to use the Enhanced Dialing Rules found in the 46xxsettings file...

Hi, I am using the calltype analysis table, so that calls stored in the Avaya 96xx phones call log can be dialled without prefixing the ARS Access code, and it was my belief that this table would also apply to the contacts stored on the phone. However, it seems that the contacts cannot be...

Yes you can do this, you need to install a standard IP phone and log it in with a normal extension, then at the One-X Attendant log in, you need to select Telecommuter mode and populate the "Telephone At" field with the IP extension. This effectively then creates a partnership between the...

The solution was to switch of Layer One Stability on the BRI config. All working good now. ------------------------------------------ Self Taught Genius!!

I mean a service hours table, not a time of day chart command is; change service-hours-table # ------------------------------------------ Self Taught Genius!!

I'd say use a VDN with a time of day chart. say for example the analogue extension is 1234. Then change the analogue extension to 1111 then create a VDN of 1234 and point to a vector. The out of hours extension is 2222 In the vector try something like; 01 wait-time 2 secs hearing...

unfortunately, the problem remains; LOCATION TERMINATION ID TYPE LINK ID DLCI SIDE STATE --------- -------------- ------- ---------- ---------- ----- ------------ v6 0x000000002820 BRI_BC 0x002003 0x00007F A Link Up v6 0x000000002820 BRI_BC 0x004003...

Hoping some has managed to check this. As an update, the same BRI's were connected to a Cisco router and it seemed they remained stable.... BRI Board; ISDN-BRI TRUNK CIRCUIT PACK Location: 003V6 Name: Milano RFPD...

Hi, I wonder if anyone can point me in the right direction, I have a 2x BRI lines on 2 different trunks, and they are constantly bouncing, when I monitor the BRI's via the gateway, I see link up on all, then at exactly the same time, both BRI's see "Recovery" on the D-Channel and then drop. the...

maybe, I have a ticket opened with Avaya also, so I'll let you know what they say. ------------------------------------------ Self Taught Genius!!

maybe I have explained poorly. Users can transfer to each no problem, external and internal calls, transferring is fine. The problem is when the attendant makes the call. so say the receptionist calls my colleague (via One-X Attendant) and I pick up his phone (via call pick up) I can not...

All phones yes ------------------------------------------ Self Taught Genius!!

Any transfer, if a call is established with the Console, and the user presses transfer, the phone just bleeps and denial event is logged; conf/tran hold station 1611 cid 0xd88 denial event 1644: Orig block/invalid digits If the Console wants to transfer a call its fine, just when someone...

Definitely the carrier based on what you have said. I have played with this a lot and if you attempt to send a number out that does not match the range provided, then the lead number is sent. So there are 2 things to consider, has the new DDI range been ported yet? if not, once it has, try it...

Hi, I am running CM 6.1 and I am wondering if there is a way to enable transfer from the console operator. To explain, when a user gets a call from the attd (console) the user cannot transfer that call to someone else, is this a feature that can be controlled? Thanks...

exactly, you can have it as simple or complex as you like, 9 = Access to ARS table. then put in the matching patterns that you would expect to dial. 0 min 6 max 24 is an example that would cover all numbers, but as Kyle suggests you can limit this to prevent certain international numbers being...

Genius! Thank you ------------------------------------------ Self Taught Genius!!

ARS Analysis table is only referenced once you use the ARS Feature access code (so 9 or 0 whatever you have configured for an outside line) To be honest, if all calls are using one route pattern, put digit = 0 minimum 6 and max 24 then route to the right route pattern, format is public...